Manually add users in Apple Business
Overview
In Apple Business, you can manually add users at any time. When you add them, you need to assign them at least one role.
If you have other people in your organization who will manage organizational units, devices, and get licenses for apps and books, you can add them in Apple Business. In this way, you spread out responsibility for managing specific tasks—for example, in a larger office, where departments may want to manage their own devices and employee lists.
Manually adding your first user
When you add your first user, you can select from the following:
Create a Managed Apple Account: You can assign this user any role and manage their apps and devices. See Manually add a new user.
Invite with an existing Apple Account: You send an email invitation to their unmanaged (personal) Apple Account. You can assign them the role of Marketing Administrator or create a custom role with specific brand management permissions. See Invite a new user with their existing unmanaged (personal) Apple Account.
Organization Administrators
You can have up to 10 total users with the role of Organization Administrator.
Important: Set up at least one additional user with the role of Organization Administrator in case your original user with the role of Organization Administrator is unable to sign in for any reason.
Add a new user with the role of Organization Administrator
In Apple Business, sign in with a user who has the role of Organization Administrator.
Select Add
, then enter the following information:First and last name
Role
Email address
Managed Apple Account
If necessary, enter the following optional information:
Middle initial or name
Phone number
Person number
Cost center
Division
Department
Select Save in the bottom-right corner of the window.
Create sign-in information for the new Organization Administrator.
Important: Until the new Organization Administrator signs in and changes their password, the account isn’t active.
Manually add a new user
This user will get a new Managed Apple Account.
Note: To can send users an invitation to their unmanaged (personal) Apple Account, see Invite a new user with their existing unmanaged (personal) Apple Account.
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
Select Add
, then enter the following information:Mandatory
Optional
First and last name
Middle initial or name
Select what the Managed Apple Account starts with.
Note: You can also enter text, such as a period. For example, elana.landot, in the field.
Brand (you can add more than one)
Domain
Phone numbers
Email address
Job title
Role (you can add more than one)
Manager
Organizational Unit (you can add more than one)
Start date
Person number
Cost center
Division
Department
If you want to add an image for the user, select Edit above Add a user, drag in an image, then select Done.
Select Save.
To create a temporary password with sign-in instructions, choose one of the following:
Important: Until the user signs in and changes their password, the account isn’t active.
Invite a new user with their existing unmanaged (personal) Apple Account
You can send users an invitation to their unmanaged (personal) Apple Account to join Apple Business.
Note: To manually add a user so they get a Managed Apple Account instead of inviting them with their unmanaged Apple Account, see Manually add a new user.
In Apple Business, sign in with a user whose role has permissions to invite users and remove invited users.
To view roles and permissions, see Intro to roles and permissions.
Select Add
.Select “Send Email,” then enter the unmanaged Apple Account address of the user you want to invite.
Choose their role and whether they will manage a single brand or all brands, then select Invite.