Manually add users in Apple Business
Overview
In Apple Business, you can manually add users at any time. When you add them, you need to assign them at least one role.
If you have other people in your organisation who will manage organisational units, devices and get licences for apps and books, you can add them in Apple Business. In this way, you spread out responsibility for managing specific tasks – for example, in a larger office, where departments may want to manage their own devices and employee lists.
Organisation Administrators
You can have up to nine additional users with the role of Organisation Administrator.
Important: Set up at least one additional user with the role of Organisation Administrator in case your original user with the role of Organisation Administrator is unable to sign in for any reason.
Add a new user with the role of Organisation Administrator
In Apple Business, sign in with a user who has the role of Organisation Administrator.
Enter the following mandatory information:
First and last name
Role
Email address
Managed Apple Account
If necessary, enter the following optional information:
Middle initial or name
Phone number
Person number
Cost center
Division
Department
Select Save in the bottom-right corner of the window.
Create sign-in information for the new Organisation Administrator.
Important: Until the new Organisation Administrator signs in and changes their password, the account isn’t active.
Manually add a new user
You can also invite a user by sending them an email invitation. To invite a user, see Invite a new user.
In Apple Business, sign in with a user whose role has permissions to create, edit and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
Select Add
, then enter the following information:For more information on roles, organisational units and brands, see User roles, organisational units and brands.
Mandatory
Optional
First and last name
Middle initial or name
Select what the Managed Apple Account starts with.
(You can also enter text, such as a full stop. For example, elana.landot, in the field.)
Brand (you can add more than one)
Domain
Phone number
Email address
Job title
Role (you can add more than one)
Manager
Organisational Unit (you can add more than one)
Start date
Person number
Cost center
Division
Department
If you want to add an image for the user, select Edit above Add a user, then drag in an image, then select Done.
Select Save.
To create a temporary password with sign-in instructions, choose one of the following:
Important: Until the user signs in and changes their password, the account isn’t active.
Invite a new user
Invited users have limited functionality. They receive an email to accept your role assignment. You can view and revoke role assignments at any time. To manually add a user, see Manually add a new user.
In Apple Business, sign in with a user whose role has permissions to invite users and remove invited users.
To view roles and permissions, see Intro to roles and permissions.
Select Add
.Select Send Email, then enter the email address of the user you want to invite.
Enter the following information:
Role
Organisational Unit
Brand (optional)
Select Invite.