Requirements for Apple Business

Overview

Before you sign up for Apple Business, make sure you’re using a supported browser and have the necessary information ready for setting up your initial Organisation Administrator account. You also need to provide a verification contact and agree to any updated terms and conditions.

What browsers are supported?

The Apple Business web portal supports the following browsers:

Supported browser	Minimum supported operating system
Safari Chrome (87 or later)	iPadOS 14.1 or later
Safari Chrome (87 or later)	iPadOS 14.1 or later
Safari (16 or later) Chrome (87 or later) Microsoft Edge (87 or later)	macOS 10.13 or later
Chrome (87 or later) Microsoft Edge (87 or later)	Windows

What are the requirements for automatically adding devices?

You need to meet the following conditions to automatically add devices to Apple Business:

If you purchase devices directly from Apple, the purchaser needs to use an enrolled and verified Apple Customer Number.
If you purchase devices directly from a participating Apple Authorised Reseller or an authorised mobile network operator, that reseller needs to link the device to their Reseller Number. The participating Apple Authorised Reseller or authorised mobile network operator sales history determines the actual date of eligibility. You need to add the Reseller Number to your organisation’s list of approved suppliers.
You need to have ordered the device after 1 March 2011 – whether you purchased it directly from Apple, from a participating Apple Authorised Reseller or an authorised mobile network operator – and the device needs to meet minimum operating system requirements.

See Manage device suppliers.

What are the requirements for manually adding devices?

You can manually add add iPhone, iPad, Mac, Apple TV (only models with Ethernet) and Apple Vision Pro devices to Apple Business using Apple Configurator, even if the devices weren’t purchased directly from Apple, an Apple Authorised Reseller or an authorised mobile network operator.

Note: For manually added devices, review terms use for Authorised Devices.

See Add devices from Apple Configurator.

Updated terms and conditions

When terms and conditions update, a user with the role of Administrator needs to sign in and accept them. Until they accept the updated terms and conditions, most of the functionality in Apple Business is unavailable. For more information, see the Apple Support article If Apple Business or Apple School Manager asks you to approve new terms and conditions.

Important: If you’re unable to accept the terms and conditions, immediately contact a user whose role is Organisation Administrator to accept Apple Business Terms of Service. Before full functionality is available, that user needs to sign in to Apple Business and accept the new Terms and Conditions and Terms of Service.

Initial Organisation Administrator account

Use the name of a person – not a role or group – when setting up the initial user account, which gets the role of Organisation Administrator applied to it. This user needs to agree to the programme Terms of Service and software licence agreements, which are periodically updated. After Apple approves your organisation, you can assign up to nine additional users the role of Organisation Administrator, so they can also agree to updated programme and software licence agreements.

The following information is required:

First and last name of the individual who signs up on behalf of the organisation
Note: This needs to be a legal, human name. First and last names such as “IT Coordinator” or “iPad Deployment” are returned to you to correct the information.
A valid and active work email address
Work phone number

Initial administrator account email address requirements

The email address you use for your initial Administrator account needs to meet the following specific requirements:

You haven’t used it as an Apple Account for any other Apple service or website
Isn’t associated with an App Store or iCloud account
Can be from a public email provider
If you don’t own a custom domain name, you can use a public email provider for the Managed Apple Account for this user account. All subsequent Managed Apple Accounts need to use the reserved domain, which is automatically set up. See Add and verify a domain.
Can’t be from a domain that another Apple School Manager or Apple Business organisation has already verified
For example, if another organisation has verified townshipschools.org or melardclothing.com, the initial Organisation Administrator user account for your organisation can’t contain melardclothing.com. See What are domain conflicts?.

Important: Don’t use this new Organisation Administrator Managed Apple Account with an App Store or iCloud account, or any other Apple services or website other than Apple Business.

Organization details