Assist users to maximize accessibility features on iPhone and iPad
Overview
Accessibility features ensure that all users, including those with disabilities, can fully take advantage of their devices. They provide assistance with settings such as VoiceOver, magnification, and switch control to help remove technical barriers, giving users the ability to navigate and interact with their devices effectively.
Demonstrate how accessibility features affect functions on users’ iPhone or iPad, so they can determine which features are most useful for their workflow. Users can learn how to enable or disable accessibility shortcuts. Shortcuts, such as AssistiveTouch, can be used to adjust volume, lock the screen, use multi-finger gestures, restart the device, or replace pressing buttons with a tap on iPhone and iPad.
Review the following accessibility features so you can learn how to assist users with finding a shortcut that fits their needs.
By understanding each feature, you can help every user determine which feature or shortcut.
Note: A device management service can configure these settings. For more information about your organization’s requirements and device policies, check with your device management administrator.
View Accessibility settings
Users can can choose from Vision, Hearing, Motor, Speech, and General, depending on the feature they want to turn on.
On the iPhone or iPad, choose Settings > Accessibility.
Review the accessibility options.
Vision
If users need vision accessibility, they can use the built-in screen reader to hear what’s on the screen and navigate iPhone or iPad with gestures. They can also make text bigger, zoom in on the screen, adjust display colors, and more. Demonstrate to users how iPhone or iPad can be used as a magnifying glass to hold it up to get descriptions of their surroundings if they can’t see them.
For more information, see Accessibility features for vision on iPhone in the iPhone User Guide.
Hearing
For users who need hearing accessibility, you can show them how to get real-time captioning of spoken audio from an app or live conversation, turn on flash notifications, have iPhone or iPad recognize sounds, and more. They can also pair hearing devices with their devices, and adjust headphone audio so that it’s the appropriate volume level. Users can also type to communicate on a phone call. The person they’re talking to sees their message as they type it.
For more information, see Accessibility features for hearing on iPhone in the iPhone User Guide.
Mobility
For users with mobility needs, they can turn on features to navigate and perform actions on iPhone or iPad using their eyes or spoken commands. They can connect an assistive device or an external keyboard and use it to control iPhone or iPad. Users can also make it easier to use gestures and set other options so that iPhone or iPad responds to touch.
For more information, see Accessibility features for mobility on iPhone in the iPhone User Guide.
Speech
Show users how they can create a custom voice that sounds like them, or choose one of dozens of system voices, then use it to have typed text spoken out loud. Siri can also recognize a wider range of speech patterns, or users can teach iPhone or iPad to perform an action when they speak a word or sound of their choosing.
For more information, see Accessibility features for speech on iPhone in the iPhone User Guide.
Cognitive
iOS and iPadOS accessibility features can help users have greater independence with iPhone or iPad. You can set up an iPhone or iPad with a simplified interface for users with a cognitive disability, or temporarily lock a device to one app.
For more information, see Cognitive accessibility features on iPhone in the iPhone User Guide.