Apple Platform Support
- Welcome
- Intro to Apple Platform Support
- Systematic troubleshooting
- Intro to Managed Apple Accounts
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- Intro to iPhone and iPad support
- iPhone and iPad setup
- Recognize issues during setup
- Install software updates
- Manage device storage
- Manage apps and content
- Use diagnostics to research device issues
- Assist users to maximize accessibility features on iPhone and iPad
- Device support training
- Copyright and trademarks

Turn off content caching
Content caching is a service in macOS that speeds up downloading of software distributed by Apple and data that users store in iCloud by saving content that local Apple devices have already downloaded. The saved content is stored in a content cache on a Mac, and is available for other devices to retrieve without going out over the internet.
While content caching is useful, it shouldn’t be turned on in an organization unless approved by a device management administrator because it can fill up a user’s storage on their Mac and possibly conflict with existing content caching servers set up by their organization.
Note: There is a restriction in the device management settings to prevent users from turning on content caching. A device management service can configure these settings. For more information about your organization’s requirements and device policies, check with your device management administrator.
Turn off content caching
On the Mac, choose Apple menu > System Settings > General > Sharing, and ensure that Content Caching is turned off.