Add, edit, or delete photos in Apple Business Connect
Photos help your customers visualize your locations, what you offer, and more and you can add, edit, or delete photos for your brands in Apple Business Connect. After your company is verified, you can add photos to your locations in Apple Business Connect.
After photos are added, approved, and associated with a location, they appear in an album named “From the Business,” which customers can access from that location’s Place Card. A customer can then select a photo to expand it to full screen.
Photo requirements
The photo file format can be HEIF, JPEG, or PNG.
A filename can contain numbers and spaces. It’s a good idea to consider how you name the photos. For example, if you have multiple locations for your brand, make sure each filename can be easily identified for each location you have.
Important: Before you add photos, make sure you review the Photo and text standards and guidelines.
Photo appearance | Minimum size (in pixels) | Maximum size (in pixels) | Aspect ratio | Suggestion | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Location photos | 720 x 960 | 4864 x 4864 | N/A | These should be specific to a single location and help instruct the customer about what to expect at this location, which could include exterior views, services or products provided, ambiance, and so on. | |||||||
Showcase photos | 492 x 492 | 4864 x 4864 | 1:1 | These should correspond to the title and body text of the Showcase content. | |||||||
How photos are organized in Apple Business Connect
Photos users upload appear in an album named “All Photos.” If more than 27 photos are added, category albums are automatically created.
How photos are used in Apple Business Connect
Photos can be used in a few ways in Apple Business Connect:
Place Card headers: A cover photo (along with a logo)—together called a Place Card header—is what customers see when they select a location in Maps and Apple Wallet. You might want each location for your brand to show a unique cover photo (but use the same logo), so customers can see the location surroundings in Maps.
Showcase photos: Showcase photos appear alongside offers of special discounts, updated menus, events, or new items.
Add photos
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Locations
in the sidebar.Select Photos
in the sidebar, then select Add Photos in the upper right corner.Note: If you haven’t yet verified your company, select Verify to add photos, then wait for Apple to complete the verification and approval process.
Do one of the following:
Drag the photos to the Upload Photo area.
Select Upload Photo, then navigate to the folder containing the photos you want to upload.
Enter a caption and alternative (alt) text, then select Upload. Alt text is for customers who may be unable to see the image.
The uploaded photos are marked “In Review” in the lower right corner. Apple verifies and approves them to make sure they meet the photo and text standards and guidelines before you can use them.
Edit photo details
After a photo is successfully uploaded, you can add two additional items to the photo and edit the internal name of the photo. Each item is limited to 100 characters.
Internal photo name: This is the internal name of the photo.
Caption: This appears at the bottom of the photo.
Alternative text: Alternative (alt) text is for customers who may be unable to see the image.
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Locations
in the sidebar.Select Photos
in the sidebar, then select a photo.Edit the internal photo name, caption, or alt text, then select Save.
Delete a single photo
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Locations
in the sidebar.Select Photos
in the sidebar.Select the ellipsis in the upper right corner of a single photo, select Remove, then select Delete.
Delete multiple photos
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Locations
in the sidebar.Select Photos
in the sidebar.Select the ellipsis on any photo, then select Select.
Select all photos you want to delete.
You’ll see a blue checkmark in the lower right corner of each photo you select.
Select Remove, then select Delete.
Update a cover photo for a specific location
You can update the cover photo for a specific location.
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Locations
in the sidebar, select a location, then if necessary, select Info.Select Add Cover Photo or Update Cover Photo, locate an image, then drag it to the Upload photo field.
Adjust the size and position of your cover photo for Maps location place card and Apple Wallet.
Select Add.
Move and resize the image, use the Place Card and Wallet buttons to preview how your image will be cropped on your Place Card in Maps and Apple Wallet.
Select Save.
Apple verifies and approves the updated cover photo to make sure it meets the standards and guidelines before you can use it. After verification and approval, the updated cover photo is displayed on Place Cards in Apple Wallet for Apple Pay transactions.