User Enrolment payload list for Apple devices
Payloads can be used on different operating systems with users who bring their own devices into their organisation. Payload settings for User Enrolment are detailed in the table below, which contains the following columns. To learn which MDM payloads are supported for your devices, consult your MDM vendor’s documentation. Before you review the table below, understand what each column contains.
Payload name: The name of the payload in Apple Configurator 2 or Profile Manager. If you’re using a third-party mobile device management (MDM) solution, the payload name may be different.
OS and channel: This column notes the Apple device operating system and specifies whether the macOS payload can be used for a device configuration profile or a user configuration profile. iPhone, iPad and Apple TV devices can be managed by Apple Configurator 2.
iPhone, iPad, Mac and Apple TV devices can be managed by Profile Manager. iPhone, iPad and Apple TV have no way of recognising more than one user. Configuration profiles created from iOS, iPadOS and tvOS payloads and settings are always device profiles. Although iPadOS profiles are also usually device profiles, in education, iPad devices configured for Shared iPad can support profiles based on the device or the user. Mac computers can also have multiple users, so payloads and settings for macOS profiles can be based on the Mac or the user.
Interaction: When you apply several different payloads to a device, the settings interact in a variety of ways. Multiple payloads of the same kind can be applied to a device. If payloads contain account, certificate or network configurations, each of the payloads’ settings are applied simultaneously. Some network payloads may conflict with others. For example, if two payloads define different network settings for the same SSID, the result is undefined. iOS or iPadOS payloads containing restrictions don’t conflict, because each payload uses the most restrictive value possible. In combined payloads for macOS, most restriction settings (vs. account settings) are undefined if more than one value exists across payloads.
You can use combined payloads to add usage restrictions together to form a restrictive environment where the user has very limited options on what can be used on the device.
Combined payloads: Combined payload items aren’t mutually exclusive. These payload items are linked together, keeping all the payload items. Combined payloads are usually things like mail or LDAP accounts, where the existence of one doesn’t preclude your having additional accounts.
Exclusive payloads: Exclusive payloads can have only one possible version of a setting (just like device names, password policies or specific network settings), and this setting can be applied only once. For example, a device can’t simultaneously have more than one global HTTP proxy. Any duplicate payload settings overwrite previous settings.
Note: In iOS, iPadOS and tvOS, if combined payloads have the same account description (or display name), they’re treated as exclusive payloads.
Duplicates: Some payloads allow for more than one to be delivered to a user or device. For example, you can add more than one Subscribed Calendars payload to a configuration profile. This allows you to subscribe the user to, in this case, more than one calendar.
Payload | OS | Interaction | Duplicates |
|---|---|---|---|
 | iOS iPadOS macOS device macOS user | Exclusive | Single |
 | macOS device macOS user | Exclusive | Multiple |
 | iOS iPadOS macOS device macOS user | Combined | Single |
 | iOS iPadOS | Combined | Single |
 | macOS device macOS user | Exclusive | Multiple |
 | iOS iPadOS macOS user | Combined | Multiple |
 | iOS iPadOS macOS device macOS user | Combined | Multiple |
 | iOS iPadOS macOS device | Combined | Multiple |
 | iOS iPadOS macOS user | Combined | Multiple |
 | macOS device | Exclusive | Multiple |
 | iOS iPadOS | Combined | Multiple |
| macOS user | Combined | Multiple |
 | iOS iPadOS macOS device macOS user | Combined | Single |
 | iOS iPadOS | Combined | Multiple |
 | macOS device macOS user | Exclusive | Single |
| iOS iPadOS macOS user | Combined | Multiple |
 | macOS user | Combined | Single |
 | iOS iPadOS macOS user | Combined | Multiple |
 | iOS iPadOS | Combined | Multiple |
 | iOS iPadOS | Combined | Single |
 | iOS iPadOS | Combined | Multiple |
 | iOS iPadOS Unavailable in Apple Configurator 2 | Exclusive | Single |
 | iOS iPadOS macOS Unavailable in Apple Configurator 2 | Exclusive | Single |
 | iOS iPadOS | Combined | Multiple |
 | iOS iPadOS macOS device macOS user | Combined | Multiple |
 | iOS iPadOS macOS user | Combined | Multiple |