Use categories in Mail on iPad
In iPadOS 18.4 or later, the Mail app automatically sorts your email messages into categories to help you find and manage messages more quickly (not available in all countries or regions).
Primary: Find personal messages and time-sensitive information.
Transactions: Keep track of your confirmations, receipts, and shipping notices.
Updates: Catch up on news, newsletters, and social updates.
Promotions: Browse your coupon and sales emails.
Note: When a Transactions, Updates, or Promotions message includes time-sensitive information, it will also be included in the Primary message list.
View all messages from a Transactions, Updates, or Promotions sender
When you tap a Transactions, Updates, or Promotions message, a digest view of messages from that sender opens. For example, if you open a Transactions message, all of the other Transactions messages from that sender will appear when you scroll up or down.
Note: You can take action on all messages from a sender when you open the digest view.
Go to the Mail app
on your iPad.
Tap a Transactions
, Updates
, or Promotions
message.
All of your messages in that category from the same sender appear in a list.
To view all of your messages from a sender, tap
at the top of the sender’s message list, then choose Show All Messages.
Note: Primary messages aren’t grouped by sender.
To view only one Transactions, Updates, or Promotions message when scrolling, tap in the sidebar, then deselect Group by Sender.
Change the category of a sender
You can manually categorize messages from a sender into the category of your choosing.
Go to the Mail app
on your iPad.
Tap a message, tap
in the top-right corner of the screen, then choose Categorize Sender.
Choose a category, then tap Continue.
All current and future messages from the sender will appear in the category you choose.
Turn off categories
Tip: To quickly switch from viewing an email category to viewing all your email, just tap the category at the top of the screen that you’re currently viewing.
Go to the Mail app
on your iPad.
In an inbox, tap
at the top of the screen, then choose List View.