iCloud: Delete email

Delete email

Using Mail on iCloud.com, deleted messages are moved to the Trash mailbox. After you delete a message, it’s saved in your Trash for 30 days, after which it’s permanently erased from the Trash.

Delete messages

  • Select the message or messages, then do any of the following:

    • Click the Delete button in the toolbar.

      The Delete button in the toolbar

      If you don’t see the Delete button in the toolbar, click the Action pop-up menu in the sidebar, then choose Preferences. In the General pane, deselect “Show Archive icon in the toolbar.”

    • Press the Delete or Backspace key.

    • Drag messages to the Trash in the sidebar.

Erase messages immediately and permanently

You can have iCloud Mail permanently and immediately erase messages when you delete them, instead of storing them in the Trash for 30 days.

  1. Click the Action pop-up menu in the sidebar, then choose Preferences.

  2. In the General pane, deselect “Move deleted messages to,” then click Done.

Change where deleted messages are stored

By default, iCloud Mail moves messages to the Trash when you delete them, and messages in the Trash are erased permanently when they’re 30 days old. If you don’t want your messages to be automatically erased after 30 days, you can have iCloud Mail move them to another folder.

  1. Click the Action pop-up menu in the sidebar, then choose Preferences.

  2. In the General pane, select “Move deleted messages to,” choose another folder from the menu, then click Done.

    Note: You might run into storage issues if deleted messages are not erased permanently after 30 days. For more information about iCloud Storage, see iCloud storage management overview.

For information about deleting mail folders, see Organize messages into folders.

Published Date: Jun 13, 2017
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