iCloud: Manage junk mail in Mail on iCloud.com

Manage junk mail in Mail on iCloud.com

Most junk mail (spam) sent to your @icloud.com address or its aliases is automatically identified and moved to your Junk folder. If you receive unwanted email, you can manually mark it as junk by dragging it to the Junk folder. Messages marked as junk are displayed with a junk mail icon .

Important: Because messages in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for messages that were mistakenly marked as junk.

Mark an email as junk

  1. In Mail on iCloud.com, locate the message list and select the message or messages you want to mark as junk.

  2. Drag the message or messages to the Junk folder in the sidebar.

    If you don’t see the sidebar, see Show or hide the sidebar in Mail on iCloud.com.

Subsequent messages from the same sender are automatically marked as junk.

Indicate that an email isn’t junk

  1. In Mail on iCloud.com, click the Junk folder in the sidebar.

    If you don’t see the sidebar, see Show or hide the sidebar in Mail on iCloud.com.

  2. Select the message or messages, then click the Not Junk button in the top right of the message window.

The message is moved to your Inbox. Subsequent messages from the same sender are no longer automatically marked as junk.

Delete junk mail

By default, messages in the Junk folder are deleted after 30 days. To free up iCloud storage space before those 30 days, you can delete messages in the Junk folder at any time.

In Mail on iCloud.com, do any of the following:

  • In the Junk folder, select the message or messages you want to delete, then click the Delete button in the toolbar.

    The Delete button in the toolbar.

    If you don’t see the Delete button in the toolbar, click the Action pop-up menu in the sidebar, then choose Preferences. In the General pane, deselect “Show Archive icon in the toolbar.”

  • Drag the message to the Trash in the sidebar.

  • Select the message or messages you want to delete, then press the Delete or Backspace key.

If you don’t see the sidebar, see Show or hide the sidebar in Mail on iCloud.com.

Published Date: Jun 20, 2019
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