iCloud: Locate your device

Locate your device

Find the approximate location of your iOS device, Apple Watch, and Mac computer. You can locate your device if:

  • Find My iPhone is set up on the iPhone or Mac you want to locate. Apple Watch must be paired with an iPhone.

  • The iOS device, Apple Watch, or Mac is online—awake and in range of a Wi-Fi network.

You can also use a different iOS device to locate your missing device. For more information, open Find My iPhone, tap Help, then go to “Locate your device.”

If you have Family Sharing set up, you can also locate a family member’s device. For more information, see the Apple Support article Family Sharing and location.

  1. Go to Find My iPhone on iCloud.com.

    If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to Find My iPhone and other iCloud features, set up iCloud on your iOS device or Mac.

  2. Click All Devices. In the list, the dot next to the device indicates its status:

    • A green dot means it’s online. If the device can be located, you also see the time it was last located.

    • A gray dot means it’s offline. If the device was recently online, you also see the time it was last located. If the device has been offline for over 24 hours, you see “Offline.”

  3. Select the device you want to locate.

    • If the device is online and can be located, its approximate location is shown on the map.

      A device located on the Find My iPhone map
    • If Find My iPhone can’t locate the device, the last known location is displayed for up to 24 hours. Select “Notify me when found” to get an email when it comes online.

  4. Do any of the following:

    • Update the location: Click the green dot on the map, then click Refresh .

    • Move the map: Drag it.

    • Zoom in: Click the Zoom In button .

    • Zoom out: Click the Zoom Out button .

    • Change the map view: Click the current view, such as Standard, in the bottom-right corner, then click the view you want.

Note: Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.

Published Date: Mar 23, 2017
58% of people found this helpful.