iCloud Drive FAQ

iCloud Drive lets you securely access all of your documents from your iPhone, iPad, iPod touch, Mac, and Windows PC. So no matter which device you’re using, you always have the most up to date documents when you need them.

Here's what you can do with iCloud Drive

  • Store all of your documents in one place from any of your devices
  • Keep files and folders up to date across all your devices
  • Create new files and folders from iCloud-enabled apps
  • Work on the same file across multiple apps
  • Access the files from your Mac Desktop and Documents folder everywhere that you use iCloud Drive

What do I need to use iCloud Drive?

How do I access all my files in iCloud Drive?

There are multiple ways you can access your files in iCloud Drive:

  • Using any supported web browser, you can use iCloud Drive at iCloud.com.
  • On your Mac, you can go to iCloud Drive in Finder.
  • On your iPhone, iPad, or iPod touch with iOS 9 or later, you can access your files from the iCloud Drive app.
  • On your PC with Windows 7 or later and iCloud for Windows, you can go to iCloud Drive in File Explorer.

When you add your Desktop and Documents to iCloud Drive, all of your files move to iCloud. On your Mac, you can find the files on your Desktop and in your Documents folder in Finder under iCloud. If you add a second Mac Desktop, you'll find those files in the Desktop folder in iCloud Drive. A folder is created with the same name as your second Mac.

What types of files can I store in iCloud Drive?

You can store any type of file in iCloud Drive, as long as it's less than 15GB in size and you don't exceed your iCloud storage limit. There's no restriction on file type, so you can keep all of your work documents, school projects, presentations, and more up to date across all of your devices. Learn more about managing your iCloud storage.

How much storage do I have in iCloud Drive and how do I get more?

When you sign up for iCloud, you get 5GB of free storage. Your iCloud storage is used for iCloud Backup, iCloud Drive, iCloud Photo Library, iCloud Mail (your @icloud.com email account), and data from apps that use iCloud. Your purchased music, apps, books, and TV shows don't count against your 5GB of free storage.

You can manage your iCloud storage or buy more storage from your iPhone, iPad, iPod touch, Mac, or PC.

How do I get back files that I deleted?

If you need to access a file that you deleted within the last 30 days, you can recover it from iCloud.com.

  1. Sign in to iCloud.com.
  2. Click Settings.
  3. Under Advanced, click Restore Files.
  4. Browse the list of files in the Restore Files window.

After 30 days, files are removed from Restore Files.

What if I already upgraded to iCloud Drive but still have devices with iOS 7 and OS X Mavericks?

You can't use iCloud Drive on your devices until you update your iPhone, iPad, and iPod touch to the latest version of iOS, and your Mac to the latest version of macOS. If you already upgraded and need to use a device that doesn't support iCloud Drive, you can still work on your documents locally, but they won't be up to date with documents on your updated devices, or on iCloud.com

Learn more

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