How to search in Apple Business

In Apple Business, you can search activities, user accounts, user group accounts, devices, and more so you can locate exactly what you want. Depending on your role, you may not be able to search all items.

Search for items

In Apple Business, sign in with your account.
Select the category you want to search within.
To set up search criteria within a category, select Filter in the search bar to filter your search results.

Activities

You can narrow your search in the Activities category.

Filter for	Options
Activity name	Such as “Deactivate accounts”
Activity status	In-progress, Successfully completed, Completed with issues, Completed with server errors, and Manually stopped
Date of activity event	Within the last: hour, 24 hours, 7 days, 30 days

See View activity.

Organizational units

You can narrow your search in the organizational units category.

Filter for	Options
Source	Manual, OIDC (Google Workspace, Microsoft Entra ID, or identity provider)
Date created	Within the last: hour, 24 hours, 7 days, 30 days

See Configure organizational units in Apple Business.

Users

You can narrow your search in the Users category.

Filter for	Options
Status	New, Active, Deactivated, Locked
Source	Manual, OIDC (Google Workspace, Microsoft Entra ID, or identity provider)
Authentication	Apple, Federated
Organizational unit	Existing organizational units
Role	Default roles: Organization Administrator, IT Administrator, Marketing Administrator, Staff Custom roles: People Manager, Device Enrollment Manager, Content Manager, other custom roles you defined.
Plan	Current purchased plans
Email domain	Existing email domains
Domain	Existing domains
Date created	Within the last: hour, 24 hours, 7 days, 30 days
Date modified	Within the last: hour, 24 hours, 7 days, 30 days

See Intro to user accounts.

User groups

You can narrow your search in the User groups category.

Filter for	Options
User group type	Smart User Group or manually created User Group
Date created	Within the last: hour, 24 hours, 7 days, 30 days
Date modified	Within the last: hour, 24 hours, 7 days, 30 days

See Add user groups.

Apps

You can narrow your search in the Apps category.

Filter for	Options
Platform	iPad, iPhone, Mac, Apple TV,Apple Vision ProBooks
Issues	Existing organizational units

See Intro to purchasing content.

Devices

You can narrow your search in the Devices category.

Filter for	Options
Device management	You can reassign devices from one device management service to another. For example, you may want to spread the load of 10,000 devices from one single device management service to three or four.
Enrollment method	You can reassign devices from one device management service to another. For example, you may want to spread the load of 10,000 devices from a single device management service to three or four.
Plan	Current purchased plans.
Settings	Current applied Settings.
Blueprints	Current applied Blueprints.
Source	You can assign devices from different sources. For example, you may purchase all iPhone and iPad devices from one source and all Mac computers from another. The sources are: Apple (Apple Customer Number) Apple Authorized Reseller Authorized cellular carrier AppleCare (for replaced devices) Apple Configurator (for devices added manually)
Order number	Assigning devices by order number makes sense if you use a single device management service for an entire device deployment (or a single order), and if devices are still in their original packaging and are going directly to the users.
Device type	You can assign devices by type and model to a specific device management service. This method makes sense if the devices you need to assign are all managed in an identical manner. You can search for device types using the search field at the top of the window.
Storage size	You can assign devices based on the amount of storage they have at the time of purchase. For example, you may want to assign all MacBook Pro computers with 1 terabyte of storage to a device management service that your graphics department uses.
Serial number	You can paste up to 1024 serial numbers from a text file, with each serial number separated by a comma.
IMEI number	The 15-digit International Mobile Equipment Identity number.
MEID numbers	The 14-digit Mobile Equipment Identifier (MEID) numbers for each physical SIM and eSIM.
EID numbers	The 32-digit Embedded Identity Document (EID) numbers for each eSIM.
Wi-Fi MAC address	The Wi-Fi MAC address of the iPhone, iPad, Mac, Apple TV, or Apple Vision Pro
Bluetooth MAC address	The Bluetooth MAC address of the iPhone, iPad, Mac,Apple TV, or Apple Vision Pro

See Device workflow.

Configurations

You can narrow your search in the Configurations category.

Filter for	Options
Configuration name	The name of the Configuration
Default Configuration name	The default name Configuration

See Intro to Configurations.

Blueprints

You can narrow your search in the Blueprints category.

Filter for	Options
Name	The name of the Blueprint
Apps	The apps in the Blueprint
Settings	The configured settings in the Blueprint

See Apply Blueprints.

Service and Support

You can narrow your search in the Service and Support category.

Filter for	Options
Incident status	Requested, Approved, Created, In Progress, Ready for Pickup, Complete, Declined, Canceled, Expired
Device type	Device type and model
Payment type	Credit, monthly bill
Repair number	Repair ID

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Apple Business User Guide