Trouble signing in to iCloud.com
If you have trouble signing in to iCloud.com, try the following:
When typing your password, make sure the Caps Lock key isn’t on (passwords are case-sensitive).
Make sure you’re typing the email address and password for the Apple ID you use with iCloud.
Note: In some locations, you can use a phone number instead of an email address as your Apple ID.
If you sign in successfully and only see Contacts, iCloud Drive, Notes, Pages, Numbers, and Keynote, your account just has access to iCloud web-only features. (If you sign in on an iPad or iPhone browser, you see a subset of these features.) To see and use other iCloud features, set up iCloud on your iOS device, iPadOS device, or Mac.
If you can’t remember your password, or you see a message that your account has been disabled for security reasons (which might happen if someone tried and failed to sign in multiple times), you need to change your Apple ID password.