Mac User Guide
- Welcome
- What’s new in macOS Tahoe
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- Intro to Apple Intelligence
- Translate messages and calls
- Create original images with Image Playground
- Create your own emoji with Genmoji
- Use Apple Intelligence with Siri
- Find the right words with Writing Tools
- Summarize notifications and reduce interruptions
- Use ChatGPT with Apple Intelligence
- Apple Intelligence and privacy
- Block access to Apple Intelligence features
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- Intro to Continuity
- Use AirDrop to send items to nearby devices
- Hand off tasks between devices
- Control your iPhone from your Mac
- Copy and paste between devices
- Stream video and audio with AirPlay
- Make and receive calls and text messages on your Mac
- Use your iPhone internet connection with your Mac
- Share your Wi-Fi password with another device
- Use iPhone as a webcam
- Insert sketches, photos, and scans from iPhone or iPad
- Unlock your Mac with Apple Watch
- Use your iPad as a second display
- Use one keyboard and mouse to control Mac and iPad
- Sync music, books, and more between devices
- Resources for your Mac
- Resources for your Apple devices
- Copyright and trademarks
Start up your Mac in safe mode
Starting up your Mac in safe mode can help you identify whether issues you’re experiencing are caused by software that loads as your Mac starts up.
Before you begin
To start up your Mac in safe mode, you need to know what type of Mac you have.
On your Mac, choose Apple menu
Look at the information in the window to determine what type of Mac you have:
If you see an item labeled Chip, followed by the name of the chip, you have a Mac with Apple silicon.
If you see an item labeled Processor, followed by the name of an Intel processor, you have an Intel-based Mac.
Use the corresponding set of instructions below to start up your Mac in safe mode.
Start up your Mac with Apple silicon in safe mode
On your Mac, choose Apple menu
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
Start up your Intel-based Mac in safe mode
Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
Log in to your Mac.
You might be asked to log in again.
On either the first or second login window, you should see “Safe Boot” in the menu bar.
Verify your Mac started up in safe mode
If you’re unsure whether your Mac started up in safe mode, you can use the System Information app to check the mode.
On your Mac, press and hold the Option key, then choose Apple menu
In the System Information app, select Software in the sidebar.
In the System Software Overview, look at the value listed next to the item labeled Boot Mode.
Safe: The Mac is using safe mode.
Normal: The Mac is not using safe mode.
For more information about using safe mode, see the Apple Support article Start up your Mac in safe mode.