Review payment and billing information in Apple Business
Overview
In Apple Business, a user who has permissions to get licenses for apps and books can manage apps and books payment methods and view app purchase history. When a change to a payment method is made, any future billing is directed to the new payment method. Billing that’s in progress continues to use the original payment method. You can also maintain a store credit. This allows you to get licenses for apps and books using a purchase order (PO) account.
After your organization has set up an account and Apple successfully processes the order, you can add the VPP Credit code to Apple Business to add credit to your Apps and Books account.
For more information, see the Apple Support article Where to buy VPP Credit.
How do I manage payment information?
Users with various roles can add different payment methods, get licenses for apps and books, and view the purchase history.
Payment method | View, replace, and add payment method | Get licenses for apps and books | View purchase history |
|---|---|---|---|
Individual payment method | A single user with the role of Organization Administrator or Content Manager can view only their own single payment method. | Any user whose role has permissions to get licenses for apps and books | A single user with the role of Organization Administrator can view only their own purchase history. |
Shared payment method |
| Any user whose role has permissions to get licenses for apps and books |
|
Note: If you need to get apps or books with store credit, you need to remove a shared payment method as the default payment method for apps and books.
Add or replace credit or debit cards
When you add or replace a credit or debit card, make sure the limit on the card is sufficient for purchasing apps and books for your organization. If a credit card has reached a specified limit, you may be asked to remove licenses or increase your credit limit.
Set a default payment method
When you add more than one payment method, you can select which one is the default payment method for your purchases.
If you already have a payment method set up in Apple Business, that method becomes the default shared payment method.
Add a single payment method to get apps and books
In Apple Business, sign in with a user whose role is an Organization Administrator or Content Manager.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Add (+) Payment Method.
Enter the credit or debit card information.
If necessary, set the (single) Payment Method as the default payment method for Apps and Books.
Select Save.
The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Replace your single payment method to get apps and books
You can replace only your payment method.
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Update next to Payment Method.
Enter the new credit or debit card information.
If necessary, set the Payment Method as the default payment method for Apps and Books.
Select Save.
A message is sent to the email addresses for all users with the role of Organization Administrator notifying them of the update. The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Remove your single payment method
You can only remove a single payment method:
You added.
If there are no current or pending charges.
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Update next to Payment Method, select Remove Card (below the Billing Address), then select Remove.
Select Save.
Add a shared payment method to get apps and books
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Add (+) Shared Payment Method.
Enter the credit or debit card information.
If necessary, set the Shared Payment Method as the default payment method for Apps and Books.
Select Save.
The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Replace the shared payment method to get apps and books
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Update next to the Shared Payment Method.
Enter the new credit or debit card information.
If necessary, set the Shared Payment Method as the default payment method for Apps and Books.
Select Save.
A message is sent to the email addresses for all users with the role of Organization Administrator notifying them of the update. The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Remove a shared payment method
You can only remove a shared payment method:
You added.
If there are no current or pending charges.
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Update next to Shared Payment Method, select Remove Card (below the Billing Address), then select Remove.
Select Save.
Add purchase order information
In Apple Business, sign in with a user whose role is Organization Administrator.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Under Store Credit, select Add.
Enter your code, then select Redeem.
View purchase history
Depending on the payment method and your role, you can view and download app and book purchase history. This may be necessary for periodic audits. See How do I manage payment information?.
Note: Any user whose custom role has permissions to get licenses for apps and books can view only their own purchase history.
In Apple Business, sign in with a user whose role is an Organization Administrator or who has a custom role with permissions to get licenses for apps and books.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Payments & Billing.
Select Purchase History.
Depending on the purchase method and your role, you can view the following:
All purchases made by your organization.
Only purchases made by you.
If necessary, select Download CSV to download a comma-separated value (
.csv) file, then locate the file in the folder used by your web browser to download files.