
More iCloud resources
If you cannot find the answers to your questions in the iCloud User Guide, you can visit the iCloud Support website. The iCloud Support website includes additional troubleshooting help and answers to the most frequently asked questions.
You can also check the resources listed below.
iCloud basics
See the following Apple Support article:
Apple ID
Your Apple ID is the account you use to access iCloud, the App Store and more. You can access all Apple services with a single Apple ID.
Go to the Frequently Asked Questions page on the Apple ID account website.
For help with your Apple ID, visit the Apple ID Support website.
Photos
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to Apps > Photos.
See the Photos User Guide for Mac.
See the following Apple Support articles:
Archive or make copies of the information you store in iCloud
iCloud Drive
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to Apps > Files > Set up iCloud Drive.
See Work with folders and files in iCloud Drive in the macOS User Guide.
See the following Apple Support articles:
Archive or make copies of the information you store in iCloud
Access iCloud Drive files from your iPhone and other devices
Family Sharing
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to the Family Sharing section.
See Set up Family Sharing on Mac in the macOS User Guide.
See the following website and Apple Support articles:
Family Sharing and Apple ID for your child
Share App Store, iTunes Store and Apple Books purchases with Family Sharing
Find My iPhone
For a device with iOS 13, iPadOS 13 or later: in the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to Apps > Find My.
On a device with iOS 12 or earlier: open Find My iPhone, sign in with your Apple ID, then tap Help in the top left-hand corner.
For a device with macOS 10.15 or later: see the Find My User Guide for Mac.
See the following Apple Support article:
Find My Friends
For a device with iOS 13, iPadOS 13 or later: in the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to Apps > Find My.
On a device with iOS 12 or earlier: open Find My Friends, sign in with your Apple ID, tap Me, then tap Help.
For a device with macOS 10.15 or later: see the Find My User Guide for Mac.
See the following Apple Support article:
Mail, Contacts, Calendar, Notes and Reminders
See the following Apple Support articles:
Archive or make copies of the information you store in iCloud
If your iCloud Contacts, Calendars or Reminders aren’t syncing
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to the Apps chapter, then select Mail, Contacts, Calendar, Notes or Reminders.
See the Mail User Guide for Mac, Contacts User Guide for Mac, Calendar User Guide for Mac, Notes User Guide for Mac or Reminders User Guide for Mac.
On your Windows computer, do any of the following:
Search Welcome to Office Help & Training for your Outlook version, such as Outlook 2016.
See the Microsoft support articles View, manage, and install add-ins in Office programs and Office 2010 Click-to-Run compatibility with add-ins.
Music, home videos, TV shows, movies, podcasts, books and audiobooks
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to the Apps chapter, then select Music, App Store, TV, Podcasts or Books.
See the Apple Music User Guide for Mac, Apple TV App User Guide for Mac, Apple Podcasts User Guide for Mac, Apple Books User Guide for Mac or iTunes User Guide for macOS Mojave.
See the iTunes User Guide for Windows.
iCloud Tabs, bookmarks and Reading List in Safari
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to Apps > Safari.
See the Safari User Guide for Mac.
See the following Apple Support articles:
Archive or make copies of the information you store in iCloud
iMovie Theater
See the following Apple Support article:
iCloud Backup
In the user guide for iPhone, iPad or iPod touch, use the Table of Contents to go to “Restart, update, reset and restore”.
See the following Apple Support article:
If you can’t back up to iCloud or restore from iCloud backup failed