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iCloud: Manage junk mail

Manage junk mail

iCloud automatically identifies most junk mail (spam) sent to your @icloud.com address or its aliases and moves the junk mail to your Junk mail folder. If you receive unwanted mail, you can mark it as junk. Messages marked as junk are displayed with a junk mail icon .

Important:   Because email messages in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for email messages that were marked as junk mistakenly.

Mark a message as junk

  1. In the message list, select the message that you want to mark as junk.

  2. Drag the message to the Junk folder in the sidebar.

Subsequent email messages from the same sender are automatically marked as junk.

Indicate that an email message isn’t junk

  1. Click the Junk folder in the sidebar.

  2. Select a message, then click the Not Junk button in the top right of the message window.

The message is moved to your Inbox. Subsequent email messages from the same sender are no longer automatically marked as junk.

Delete junk mail

By default, messages in the Junk folder are deleted after 30 days. To free up iCloud storage space, you can delete messages in the Junk folder at any time.

Do any of the following:

In the Junk folder, select the message or messages you want to delete, then click the Move to Trash button in the toolbar.

The Delete button in the toolbar.

If you don’t see the Move to Trash button in the toolbar, choose Preferences from the Action pop-up menu , click General, then turn off “Show Archive icon in the toolbar.”

To select several adjacent messages, click the first one, then Shift-click the last one. To select multiple nonadjacent messages, Command-click them on a Mac or Control-click them on a Windows computer.

Drag the message to the Trash in the sidebar.

Select the message you want to delete, then press the Delete or Backspace key.

Last Modified: Oct 30, 2014
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  • Last Modified: Oct 30, 2014
  • Article: PH2649
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