Service access with Managed Apple IDs
Because Managed Apple IDs are owned by the organization, certain features are disabled.
Note: Not all of these services are available in all countries or regions.
iCloud services availability
If permitted, iCloud data can be accessed on devices and by signing into iCloud.com. To modify access requirements and configure which services are available to users, see the following:
Customize user access to certain apps and services using Apple School Manager
Customize user access to certain apps and services using Apple Business Manager
Customize user access to certain apps and services using Apple Business Essentials
 | Calendar |
 | Contacts |
 | Freeform |
 | iCloud Drive |
 | News |
 | Notes |
 | Photos |
 | Reminders |
 | Safari |
 | Siri |
 | Stocks |
Due to the organizational focus and to protect user privacy, some services are not available:
Service | Availability |
|---|---|
Find My | The app appears, but the user can’t use it. |
Health | The app appears, but the user can’t use it. |
Home | The user can’t add HomeKit devices to the Home app. |
iCloud Family Sharing | Unavailable |
iCloud Mail | Unavailable |
iCloud+ services (Private Relay, Hide My Email, Custom Email Domain) | Unavailable |
Continuity services availability
Users can use the following features between devices when signed in with the same Managed Apple ID as the primary account on both devices:
AirDrop
AirPlay to Mac
Auto Unlock
Continuity Camera
Continuity Markup and Sketch
Handoff
Personal Hotspot
iPhone cellular calls
Sidecar
Universal Clipboard
Universal Control
Education and business services availability
The following education and business services may be available based on specific criteria.
Note: In Apple School Manager, these services aren’t available to accounts with the role of Student.
Service | Availability |
|---|---|
Apple Push Notification Certificate web portal | Available |
Apple Teacher Learning Center | Available only in Apple School Manager |
AppleSeed for IT | If enabled by the organization. |
Global Service Exchange (GSX) | Available |
Apple Developer Program | Available only in Apple Business Manager |
Collaboration and communication services availability
The following collaboration and communication services may be available based on specific criteria. To modify communication and collaboration rules or turn off document sharing see the following:
Customize user access to certain apps and services using Apple School Manager
Customize user access to certain apps and services using Apple Business Manager
Customize user access to certain apps and services using Apple Business Essentials
Service | Apple School Manager availability | Apple Business Manager and Apple Business Essentials availability |
|---|---|---|
iMessage | Turned off by default. | Communication with anyone turned on by default. |
FaceTime | Turned off by default. | Communication with anyone turned on by default. |
Collaboration on documents using Keynote, Numbers, Pages, Reminders, and Notes | Collaboration within the organization turned on by default. | Communication with anyone turned on by default. |
Media services availability
The user can’t use News Publisher to manage channels in Apple News and can’t access the following services.
Apple One
Apple Arcade
Apple Music
Apple Music radio
Apple Fitness+
Apple News+
Apple TV+
Content availability
Users can browse, but not purchase paid or free apps and content in the following.
Note: User assigned apps and books are available for download in the user’s purchase history.
App Store
iTunes Store
Apple Books
Use managed distribution to deploy content in a scalable way to managed devices. For more information, see Distribute Managed Apps.