How to contact Apple in American Sign Language (ASL) using SignTime

Apple Support is available through the video relay service SignTime, which uses video to connect you with a sign language interpreter.

  1. Go to the SignTime webpage:

  2. Select Connect with ASL Interpreter.

  3. Give your browser permission to access your device's camera and microphone.

  4. You'll be connected to an interpreter, and you can sign with them.

  5. Your interpreter will contact Apple Support for you and translate your conversation.

After the call, you'll receive a brief survey about your support experience with your interpreter.

SignTime is also available in these languages:

You can also contact Apple Support over the phone or chat.

Information about your SignTime session (like IP address, crash reports, and call time) might be used or disclosed to provide these services and for protecting against malicious, deceptive, fraudulent, inappropriate, or illegal activity.
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