About Managed Apple IDs for Education

Learn more about using the Managed Apple ID assigned to you by your organization.

Managed Apple IDs are used for educational purposes on a device managed by your organization, including iOS devices in Shared iPad mode.

Your organization owns your Managed Apple ID. Your IT administrator creates unique Managed Apple IDs for staff members, instructors, and students. Unlike personal Apple IDs, your IT administrator manages which services your Managed Apple ID has access to.

If you need to change your account information, reset your password, or can't access your account, contact your Apple School Manager administrator.

This article is intended for users of a Managed Apple ID. If you're an IT administrator, learn more about managing your organization with using Apple School Manager.

Feature availability

Managed Apple IDs have been designed for educational purposes, with access to certain capabilities. The following services are disabled for Managed Apple IDs: 

  • App Store purchasing
  • iTunes Store purchasing
  • HomeKit connected devices
  • Touch ID
  • Apple Pay
  • Find My iPhone
  • Find My Mac
  • Find My Friends
  • iCloud Mail
  • iCloud Photo Sharing
  • iCloud Keychain
  • FaceTime (off by default, but can be turned on by your institution)
  • iMessage (off by default, but can be turned on by your institution)

Not all services are available in all countries or regions.

About your username and password

When your organization creates your account, they will supply you with your Managed Apple ID. Your Managed Apple ID might include your organization's name or "appleid," for example, johnappleseed@appleid.myschool.edu.

Your account name is set up by your organization. If there is a mistake in your username, or you need to change your account information, contact your Apple School Manager administrator.

Set up your password

When you log into your Managed Apple ID for the first time, it prompts you to set up a new password. Your organization sets the complexity requirements for your password.

If you are the administrator account, manager, staff, or instructor roles, you must use a Standard password including 8 or more numbers and letters. If you are a student, your organization might allow you to use a 6-digit or 4-digit password instead of a Standard password. 

If you forget your password

If you forget your password, contact your administrator. A temporary password might be issued to access your Managed Apple ID. You can then create a new password for your account.

Signing in with your Managed Apple ID

You can sign in with your Managed Apple ID and password on devices listed in Apple School Manager. If you want to sign into a device not listed in Apple School Manager, you can sign in with your Managed Apple ID, password, and a 6-digit verification code. This verification code is provided to you by your school or administrator and expires after one year.

Access to your account

The organization that issues your Managed Apple ID owns the account. Your IT administrators can access your account themselves, or restrict your access to or remove your account at any time. Refer to the policy your administrator, managers, or instructors have for using your Managed Apple ID for personal data.

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