This article is for users who have Managed Apple IDs. If you're an IT administrator, learn more about how to use Apple School Manager to manage your organization.
Your educational institution can create Managed Apple IDs for instructors and students to use for educational purposes. Your institution owns your Managed Apple ID.
This Managed Apple ID is unique and separate from any other Apple ID that you’ve created for yourself. You can associate your Managed Apple ID with the same email address and phone number as your personal Apple ID. Unlike personal Apple IDs, your IT administrator manages the services that your Managed Apple ID can access.
Apple designed Managed Apple IDs for educational institutions. Your school or district can use Apple IDs to log in to a Shared iPad and to access Apple services. These services include iCloud and iTunes U.
To maintain a focus on education, these services are disabled for Managed Apple IDs:
- App Store purchasing
- iTunes Store purchasing
- HomeKit connected devices
- Apple Pay
- Find My iPhone
- Find My Mac
- Find My Friends
- iCloud Mail
- iCloud Keychain
- FaceTime (this is off by default, but your institution can turn it on)
- iMessage (this is off by default, but your institution can turn it on)
Not all services are available in all countries or regions.
About your username and password
After your institution creates your account, you get your Managed Apple ID. Your Managed Apple ID might include your institution’s name or “appleid." For example, your ID might resemble firstname.lastname@example.org.
Your institution’s Apple School Manager administrator sets up your account name. If there’s a mistake in your username, or if you need to change your account information, contact your institution’s administrator.
Set up your password
When you log in to your Managed Apple ID for the first time, use the temporary password provided by your instructor or administrator then you'll be prompted to set up a new password. Your institution sets the complexity requirements for your password.
If you’re a manager, instructor, or other staff member, sign in to appleid.apple.com or school.apple.com, or sign in to iCloud on your mac or iOS device. You must use a standard password that includes eight or more numbers and letters.
If you’re a student, you might be able to use a six-digit or four-digit password instead. To set this up, sign in on a Shared iPad or log into iCloud on a school device.
Whether you're a student or a staff member, you must complete your password setup before you can sign into some Apple services like iTunes U or the Volume Purchase Program (VPP) Credit portal.
If you forget your password
Contact your administrator, who can issue a temporary password that you can use to access your Managed Apple ID. Then you can create a new password for your account.
Sign in with your Managed Apple ID
You can use your Managed Apple ID and password to sign in to devices that are listed in Apple School Manager. If your device isn’t listed in Apple School Manager, use your Managed Apple ID, password, and a six-digit verification code. Your school or administrator provides this verification code, which expires after one year.
Access your account
The institution that issues your Managed Apple ID owns the account. At any time, your IT administrators can:
- Access your account.
- Restrict your access to your account.
- Remove your account.
Check the policy that your administrator, managers, or instructors have for the personal use of Managed Apple IDs.
Update your account information
Your administrator can update your account information.
To change your password, add a new email address, or change your phone number, use the Apple ID account page.