AirPods Support

Get started

Set up your AirPods or AirPods Pro

Find out how to connect your AirPods or AirPods Pro to your iPhone, and how to change their audio source.

Set up your AirPods Max

Find out how to set up your AirPods Max with your iPhone, iPad, Mac or another Bluetooth device.

Adaptive Audio

Use Adaptive Audio with your AirPods Pro (2nd generation) to fine-tune your audio experience.

Automatic switching

You can switch from listening to one device with your AirPods to listening to another.

Clean your AirPods

Find out how to clean your AirPods, the charging case and the ear tips.

Find the best ear tip fit

Choose the best-sized ear tips for you to get better sound quality and noise cancellation.

Help with your AirPods

If your left or right AirPod doesn’t play audio

Follow these steps if you can't hear audio from of one of your AirPods, or if the volume is too quiet.

If your AirPods Pro make crackling or static sounds

Here are a few things you can check if you're experiencing sound quality issues.

If Active Noise Cancellation isn’t working on AirPods Pro

Find out what to do if Active Noise Cancellation isn’t working as expected.

If your AirPods won’t charge

Check your connections and follow these steps to get your AirPods charged.

If your AirPods won’t connect

Find out what to do if you can't connect to your iPhone, iPad, iPod touch or Mac.


User Guide

Find out more about features, and discover all that your AirPods can do.


Get started with iPhone, discover new features and more.

Apple Music

Manage your subscription, explore listening options and more.

Accidents happen.
AppleCare+ covers them.

Get unlimited repairs for accidental damage protection, priority access to Apple experts, and more.

Apple Communities

Find answers, ask questions and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.