How to contact Apple in British Sign Language (BSL) using SignTime

Apple Support is available through the video relay service SignTime, which uses video to connect you with a sign language interpreter.

  1. Go to the SignTime webpage.

  2. Select Connect with BSL interpreter.

  3. Give your browser permission to access your device's camera and microphone.

  4. You’ll be connected to an interpreter and you can sign with them.

  5. Your interpreter will contact Apple Support for you and translate your conversation.

After the call, you’ll receive a brief survey about your support experience with your interpreter.

SignTime is also available in these languages:

You can also contact Apple Support by phone or chat.

Information about your SignTime session (such as IP address, crash reports and call time) may be used or disclosed to provide these services and to protect against malicious, deceptive, fraudulent, inappropriate or illegal activity.
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