Configure organizational units in Apple Business
Overview
When you sign up for Apple Business, the first organizational unit is automatically created and reflects your organization name. As you expand your use to other locations or offices, you can add more organizational units and edit their information. Additional organizational units can mirror physical locations or an organizational structure. Apps and books can then be provisioned to specific organizational units. Users with specific roles can be assigned to individual organizational units.
Organizational units, content tokens, and app assignments
Note: The following applies only to organizations that moved from Apple Business Manager or Apple Business Essentials.
If you didn’t make any app assignments using your primary organizational unit content token before you turned on built-in device management, your primary organizational unit becomes reserved. The token doesn’t appear, so you can’t link to a third-party device management service to distribute apps.
If you did make existing app assignments using your primary organizational unit content token before you moved to Apple Business, a new organizational unit is created, named Apple Business. To view your apps and assign them from Blueprints, select the Apple Business organizational unit when obtaining licenses from Apps and Books.
View organizational unit information
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete organizational units.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Organizational Units.
Select an organizational unit view information about it.
Add an organizational unit
You can add organizational units. This is useful if you’re managing more than one location or department for your organization.
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete organizational units.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Organizational Units.
Select Add, enter the name for the organizational unit and optionally add a description.
Select Done.
If necessary, add users, user groups, or apps to the organizational unit.
Edit an organizational unit
You can edit information about any organizational unit except the initial one.
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete organizational units.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Organizational Units.
Select an organizational unit, then select More
.Edit the name or description, then select Update.
Delete an organizational unit
You can delete a manually created organizational unit. Before you do, accounts and app and book licenses need to be transferred to another organizational unit.
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete organizational units.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose Settings > Organizational Units.
Select an organizational unit, then select More
.Select Delete.
Make sure you want to delete the organizational unit. This action can’t be undone.
Select Delete.