Apple Business User Guide
- Welcome
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- Intro to Configurations
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- AirDrop configuration
- AirPlay configuration
- AirPrint configuration
- App Access configuration
- Apple Intelligence & Siri configuration
- Application Layer Firewall configuration
- Certificate configuration
- Content Caching configuration
- Custom configuration
- Data Management configuration
- Energy Saver configuration
- FileVault configuration
- Gatekeeper configuration
- iCloud configuration
- Lock Screen configuration
- Password and Screen Unlock configuration
- Software Update configuration
- VPN configuration
- Web Clip configuration
- Web Filter configuration
- Wi-Fi configuration
- Edit a configuration
- Apply Blueprints
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- Glossary
- Document revision history
- Copyright and trademarks

User Account Lookup in Apple Business
Overview
User Account Lookup allows users to look up other users’ contact information, making it easier to communicate and share files within an organization. When a user is signed in to a device with their Managed Apple Account and searches in specific Apple apps, contact information automatically completes. Lookup results will show the user’s Managed Apple Account. When using the Mail app, the results will show the email address, which might differ from the associated Managed Apple Account. User Account Lookup is limited to users within your organization. Users outside your organization can’t look up your user’s contact information through this feature.
To turn on access to User Account Lookup, see Turn on user access to specific privacy and security features.
Requirements
This feature requires iOS 13, iPadOS 13.1, macOS 10.15, visionOS 1.1, or later.
Apple apps that work with User Account Lookup are listed in the following table.
App | iPhone and iPad | Mac |
|---|---|---|
Calendar Note: Needs to be turned on in iCloud. | ||
FaceTime | ||
Files | ||
Finder | ||
iMessage | ||
Keynote | ||
Notes | ||
Numbers | ||
Pages |

