This article is for users who have Managed Apple IDs. If you're an IT administrator, learn more about how to create and use Managed Apple IDs with Apple School Manager.
Your educational organization can create Managed Apple IDs for instructors and students to use for educational purposes. Managed Apple IDs are unique to your organization and separate from Apple IDs that you can create for yourself. You can associate your Managed Apple ID with the same email address and phone number as your personal Apple ID. Unlike personal Apple IDs, IT administrators manage the services that your Managed Apple ID can access.
Check feature availability
Your school or district can use Managed Apple IDs to sign in to Shared iPad, or to access Apple services on an iPhone, iPad, iPod touch, or Mac. These services include iCloud and Schoolwork, remote learning features in Classroom, and collaboration in Pages, Numbers, and Keynote with other users within your organization. Managed Apple IDs also include 200GB of iCloud storage.
To maintain a focus on education, these services are disabled for Managed Apple IDs:
- App Store purchasing
- iTunes Store purchasing
- Book Store purchasing
- HomeKit connected devices
- Apple Pay
- Find My
- iCloud Mail
- iCloud Keychain (although, keychain items are saved and restored on Shared iPad devices)
- iCloud Family Sharing
- Game Center
Because Managed Apple IDs can't make purchases, administrators assign content to your Managed Apple ID or assigned devices.
Administrators can enable or disable the following services for Managed Apple IDs:
- Sharing photos and Pages, Numbers, and Keynote documents either within or outside your organization
- Looking up other Managed Apple IDs within your organization
- The ability to request a copy of the data associated with your Managed Apple ID
Not all services are available in all countries or regions.
About your username and password
After your organization creates your account, you can use your Managed Apple ID. Your Managed Apple ID might include your organization’s name or “appleid.” For example, your ID might look like email@example.com. If your organization enables Federated Authentication, you can use your Azure AD user name and password as your Managed Apple ID.
Your organization's Apple School Manager administrator sets up your account name. If there’s a mistake in your username, or if you need to change your account information, contact your organization’s administrator.
Create your password
When you sign in with your Managed Apple ID for the first time, use the temporary password your instructor or administrator provides you. After you sign in, you'll be prompted to set up a new password. You must complete your password setup before you can sign in to some Apple services such as the Volume Purchase Program (VPP) Credit portal.
If you’re a manager, instructor, or other staff member, sign in to appleid.apple.com on your Mac or iOS device to set up your password. You must use a standard password that includes eight or more numbers and letters.
If you’re a student, you might be able to use a six-digit or four-digit password instead of a standard password. Your school administrator determines how complex your password needs to be. To set up your password, sign in on Shared iPad or sign in to iCloud on a school device.
Reset your password
Unlike personal Apple IDs, your administrator resets your password. Follow these steps to create a new password:
- Contact your administrator to get a temporary password.
- Use your temporary password to sign in to Shared iPad or sign in to iCloud on your device. Or, if your role has access, sign in to Apple School Manager with your temporary password.
- Create a new password.
Managed Apple ID passwords can’t be reset from the Apple ID account page or iforgot.apple.com.
Sign in with your Managed Apple ID
To sign in to devices that are set up with Apple School Manager, use your Managed Apple ID and password. To sign in to devices not set up with Apple School Manager, follow the steps for your role:
- Students: Use your Managed Apple ID, password, and a six-digit verification code. Your school or administrator provides this code, which expires after one year.
- Managers, instructors, or other staff members: Use your Managed Apple ID and password with two-factor authentication.
Administrator access to your account
Your organization that issues your Managed Apple ID owns your account. Your IT administrators can access your account at any time and make the following changes:
- Restrict access to your account
- Remove your account
- Update your account information
Check the policy that your administrator, managers, or instructors have for the personal use of Managed Apple IDs.
Update your account information
If you're a manager, instructor, or other staff member, use the Apple ID account page to manage and update your account information. To change your trusted devices, you must be an administrator, manager, or instructor.
If you're a student, check with an administrator to update your account information.