Review Apps and Books payment and billing information in Apple School Manager

In Apple School Manager, you can manage your Apps and Books payment method, view app purchase history and review your payment history. When you change your payment method, any future billing is directed to the new payment method. Billing that is in progress continues to use the original payment method.

You can also maintain store credit if you want to purchase content using a purchase order (PO). To do so, do one of the following:

Sign in to your organisation’s Apple online store.
Contact your Apple Sales representative.

After your organisation has set up your account and Apple successfully processes your order, you can add the Credit code to Apple School Manager to add VPP credit to your Apps and Books account.

For more information, see the Apple Support article Where to buy VPP Credit for Apple School Manager, Apple Business Manager and Apple Business Essentials.

Adding or replacing credit or debit cards

When you add or replace a credit or debit card, make sure the limit on the card is sufficient for purchasing apps or books for your organisation. If a credit card has reached a specified limit, you may be asked to remove licences or increase your credit limit.

Note: You can select None instead of adding or replacing a credit or debit card. This allows your organisation to get free apps and books and assign them to devices or users.

Payment information management

Users with the following roles can manage Apps and Books payment information in Apple School Manager:

Administrator
Site Manager
Content Manager
Manager
Instructor (if that privilege is added to the instructor role)

Add your Apps and Books payment method

In Apple School Manager , sign in with an account that has privileges to purchase content.
To view and edit who can purchase content, see Role privileges.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Payments & Billing .
Select Apps and Books, tap Add, then do one of the following:
- Select None from the Payment Method menu.
  This allows you to purchase free apps and books.
- Enter the credit or debit card information.
  If the billing address matches that of your organisation’s enrollment address in Apple School Manager, you can select it.
  If the billing address is different, deselect the organisation’s enrollment address and enter the billing information associated with the card.
Tap Save.
The card you use is validated by Apple before it is saved. If you see an error, try entering the CVV code or postcode again, or try another card.

Edit your Apps and Books payment method

In Apple School Manager , sign in as a user that has privileges to purchase content.
To view and edit who can purchase content, see Role privileges.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Payments & Billing .
Select Apps and Books, click Update, then do one of the following:
- Select None from the Payment Method menu.
  This allows you to purchase free apps and books.
- Enter the new credit or debit card information.
  If the billing address matches that of your organisation’s enrollment address in Apple School Manager, you can select it.
  If the billing address is different, deselect the organisation’s enrollment address and enter the billing information associated with the card.
Tap Save.
A message is sent to the email addresses of all users with the role of Administrator, notifying them of the update. The card you use is validated by Apple before it is saved. If you see an error, try entering the CVV code or postcode again, or try another card.

Remove an Apps and Books payment method

You can remove a payment method only if there are no current or pending subscriptions or charges.

In Apple School Manager , sign in as a user that has privileges to purchase content.
To view and edit who can purchase content, see Role privileges.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Payments & Billing .
Select Apps and Books, tap Update, then select None from the Payment Method menu.
Tap Save.

Add purchase order information

After you have successfully purchased VPP Credit codes, go to Volume Purchase Programme website and sign in to your secure inbox with the Managed Apple ID of the user who purchased the codes. After signing in, you can download a spreadsheet with codes for each VPP Credit order. Any user with a role that can purchase content can use these codes.

You can then use the following task to buy content using Apps and Books in Apple School Manager.

In Apple School Manager , sign in as a user that has privileges to purchase content.
To view and edit who can purchase content, see Role privileges.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Payments & Billing .
Select Apps and Books, then tap Add.
Enter your code, then tap Redeem.

View purchase history

You can also view and download your app and book purchase history. This may be necessary for periodic audits.

In Apple School Manager , sign in as a user that has privileges to purchase content.
To view and edit who can purchase content, see Role privileges.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Payments & Billing .
Tap View next to Purchase History to view the list of apps and books purchased for this organisation.
If necessary, tap Download CSV to download a CSV file.

Helpful?

Apple School Manager User Guide