Problems with assignments, activities and notifications in Schoolwork
If you have trouble posting an assignment, keep the following in mind:
Assignments cannot contain more than 20 activities.
Assignments cannot contain a file larger than 2 GB.
To assign your recently viewed activities to students from any device, confirm that Sync App Activities is selected for progress-reporting apps (go to Settings > Class Progress, then tap Sync App Activities). When Sync App Activities is selected and you view activities, Schoolwork saves your recently viewed activities across devices so you can easily assign these activities to students from any device. If you need to replace or repair your device, syncing your app activities allows you to continue to access your previously viewed activities from another device.
For some progress-reporting apps, you might need to walk through the content you want to include to see available Schoolwork activities. To do this, launch and run the app on your iPad, then explore the content within the app. As you explore, the content becomes available as Schoolwork activities.
If Schoolwork cannot lock or post an assignment , do one of the following:
If Schoolwork cannot lock an assignment, touch and hold the assignment, then tap Lock to try again or Unlock to cancel.
If Schoolwork cannot post an assignment, touch and hold the assignment, then tap Delete to delete the assignment.
If you know why an assignment is not posting (for example, an issue with an added activity), you can copy the assignment, post the new assignment, then go back and delete the original assignment.
If Allow Notifications is selected for Schoolwork (go to Settings > Notifications > Schoolwork, then tap Allow Notifications), Schoolwork sends you notifications when assignments are due or ready to review, or when a student has sent you a revision. Schoolwork sends students notifications when you post a new assignment or ask a student to try an activity again, and daily and weekly assignment summaries. Schoolwork also sends students notifications when an app activity is automatically marked as done. If you or your students are not receiving notifications, confirm that Allow Notifications is selected for Schoolwork. If you cannot tap Allow Notifications, the setting is controlled by your school and you must contact your school’s IT administrator.
Swipe down in the Schoolwork sidebar, Recent Activity, Drafts, Favourites, Imports or class views to update content and display the latest status at the bottom of the sidebar.
If a student has started an assigned file or link activity but you either do not see any progress or see Not Started, confirm that the student has upgraded to iPadOS 14.5 or later.