Important handling information for Apple Vision Pro

Operating temperature. Apple Vision Pro is designed to work in ambient temperatures between 0° and 30° C and stored in temperatures between –20° and 45° C. Apple Vision Pro can be damaged and battery life shortened if stored or operated outside these temperature ranges. Avoid exposing Apple Vision Pro to dramatic changes in temperature or humidity. When you’re using Apple Vision Pro or charging the battery, it is normal for Apple Vision Pro or the battery to get warm.

If the interior temperature of the device or battery exceed normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature:

The battery stops charging.
The displays dim.
A temperature warning appears on the device.
Some apps may close.

Important: You may not be able to use the device while the temperature warning is displayed. If the device can’t regulate its internal temperature, it goes into deep sleep mode until it cools. Move the device to a cooler location out of direct sunlight and wait a few minutes before trying to use it again.

Cleaning. Clean the device or battery immediately if it comes in contact with anything that may cause stains or other damage — for example, dirt or sand, ink, make-up, soap, detergent, acids or acidic foods, or lotions. To clean:

Turn off the device and disconnect the power cable.
To clean device eyepieces and compatible ZEISS vision correction accessories: Follow manufacturer instructions.
To clean the remainder of the device and battery: Use a soft, clean, lint-free cloth — for example, a lens cloth.
Avoid getting moisture in openings. Don’t spray liquid directly on the device or battery.
Don’t use cleaning products or compressed air.

For more information about cleaning, see Clean your Apple Vision Pro.

Using connectors, ports and buttons. Never force a connector into a port or apply excessive pressure to a button as this may cause damage. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure the connector matches the port and that you have positioned the connector correctly in relation to the port.

Using the cables. Certain usage patterns can contribute to the fraying or breaking of cables. The cables, like any other metal wire or cable, are subject to becoming weak or brittle if repeatedly bent in the same spot. Aim for gentle curves instead of angles in the cables. Regularly inspect the cables and connectors for any kinks, breaks, bends or other damage. Should you find any such damage, discontinue use of the cable.

Carrying your device and battery. Use a protective case when transporting your device or battery. Make sure there are no loose items in the protective case (such as paper clips or coins) that could accidentally get inside the device, such as through vent openings, or otherwise damage the device, battery or accessories.

Storing your device and battery. If you’re going to store your device or battery for an extended period of time, keep it in a cool location (ideally 22° C) and discharge the battery to 50 per cent. When storing your battery for longer than five months, maintain the capacity of the battery by charging the battery to 50 per cent every six months or so.

Helpful?

Apple Vision Pro User Guide

Important handling information for Apple Vision Pro