Reset your Beats speakers

If you’re having sound, Bluetooth or charging issues with your speakers, you might need to reset them.

Pill⁺

Pill

Pill 2.0

Pill XL

Reset Beats Pill+

Reset and keep settings

1. Hold down the power button for 8 seconds, then let go.

2. Press the power button once. The fuel gauge will flash from white to red three times. Your device has now been reset.

Reset and delete settings

If you want to remove all paired devices, remove the custom name and reset your Beats Pill⁺ to its factory settings, follow these steps.

1. Use the Lightning to USB cable to plug your Beats Pill⁺ into a power source.

2. Turn the speaker on.

3. Hold down both the "b" button and the power button for six seconds. The fuel gauge will flash red six times. Your Beats Pill⁺ is now restored to the settings it had when you purchased it.

Reset Beats Pill

1. Turn on your Pill.

2. Press and hold the "b" button and the power button for ten seconds. The LED lights next to the power button will blink red and green three times.

Reset Beats Pill 2.0

1. Turn on your Pill 2.0.

2. Press and hold the "b" button and the power button for ten seconds.

3. The LEDs will blink red and green three times.

Other things you can try

Still having issues with your speakers? Try these things next:

• Try using another power source or a different cable.

• Find out more about sound troubleshooting for speakers or Bluetooth troubleshooting.

• Use the Beats Updater to get the latest firmware. You need to use the cable that came with your Beats speakers to update the firmware.