Request Roadside Assistance via satellite on your iPhone
On supported models, you can request Roadside Assistance via satellite when you’re outside cellular and Wi-Fi coverage.
Request Roadside Assistance via satellite on your iPhone
Open the Messages app
on your iPhone.Tap
at the top of the screen, then type “Roadside” in the address field.
Tap Roadside Assistance and follow the onscreen instructions.
Important: To help you connect to a satellite, make sure to hold your phone naturally in your hand—you don’t need to raise your arm or hold your phone up, but make sure your phone has a clear line of sight to the sky. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.
After you’re connected, you’ll be asked for important information, like the model of your car and the issue you’re having.
After you answer the questions, you’re guided to connect to a satellite and to send messages directly to a roadside assistance provider. They may ask follow-up questions to make sure they’re sending you the right kind of help. You can follow up with them with any questions about the estimated time until someone arrives and about any fees associated with the service.
Roadside Assistance via satellite isn’t available in all countries or regions. For more information, see the Apple Support article Request Roadside Assistance via satellite on your iPhone.
