About Managed Apple IDs for business

Learn how to use the Managed Apple ID that your company assigns to you.

This article is for users who have Managed Apple IDs. If you're an IT administrator, learn more about how to create and use Managed Apple IDs with Apple Business Manager

Your company can create Managed Apple IDs for employees to use for business purposes. Managed Apple IDs are unique to your company and separate from Apple IDs that you can create for yourself. You can associate your Managed Apple ID with the same email address and phone number as your personal Apple ID. Unlike with personal Apple IDs, IT administrators manage the services that your Managed Apple ID can access.

Check feature availability

Your employees can use Apple services including iCloud and collaboration with iWork and Notes, but because Managed Apple IDs are for business purposes only, certain features are disabled to protect each organization.

Email is disabled, and use of FaceTime or iMessage is available only when a Managed Apple ID is the only Apple ID on a device. 

Because Managed Apple IDs can't make purchases, administrators may assign content to your Managed Apple ID or assigned devices.

Not all services are available in all countries or regions.

About your username and password

After your company creates your account, you can use your Managed Apple ID. Your Managed Apple ID might include your company's name or 'appleid'. For example, your ID might look like johnappleseed@appleid.mycompany.com.

Your company's Apple Business Manager administrator sets up your account name. If there's a mistake in your username, or if you need to change your account information, contact your company's administrator.

Create your password

When you sign in to your Managed Apple ID for the first time, you should use the temporary password that your administrator provides you. After you sign in, you'll be prompted to set up a new password. You must finish setting up your password before you can sign in to some Apple services.

If you're a People Manager, Device Manager, Content Manager or other staff member, sign in to appleid.apple.com on your Mac or iOS device to set up your password. You must use a standard password that includes eight or more numbers and letters.

Reset your password

Unlike with personal Apple IDs, your administrator resets your password. Follow these steps to create a new password:

  1. Contact your administrator to get a temporary password.
  2. Use your temporary password to sign in to a shared iPad or sign in to iCloud on your device. Or, if your role has access, sign in to Apple Business Manager with your temporary password.
  3. Create a new password.

Managed Apple ID passwords can't be reset from the Apple ID account page or iforgot.apple.com.

Sign in with your Managed Apple ID

To log in to devices that are set up with Apple Business Manager, use your Managed Apple ID and password. To sign in to devices not set up with Apple Business Manager, follow the steps for your role:

  • Staff: Use your Managed Apple ID or password. 
  • People Managers, Device Managers and Content Managers: Use your Managed Apple ID and password with two-factor authentication.

Administrator access to your account

The company that issues your Managed Apple ID owns your account. Your IT administrators can access your account at any time and make the following changes:

  • Restrict access to your account
  • Remove your account
  • Update your account information

Check the policy that your People Managers, Device Managers and Content Managers have for the personal use of Managed Apple IDs.

Update your account information

If you're a People Manager, Device Manager or Content Manager, use the Apple ID account page to manage and update your account information. To change your trusted devices, you must be a People Manager, Device Manager or Content Manager.

If you're a staff member, check with an administrator to update your account information. 

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