Service access with Managed Apple Accounts
The following services are available to a Managed Apple Account. Some require a device with iOS 17, iPadOS 17, macOS 14, visionOS 1.1, or later.
Note: Not all these services are available in all countries or regions.
iCloud services availability
If permitted, iCloud data can be accessed on devices and by signing in to iCloud.com. To modify access requirements and configure which services are available to users, see the following:
Customise user access to certain apps and services using Apple School Manager
Customise user access to certain apps and services using Apple Business Manager
Customise user access to certain apps and services using Apple Business Essentials
The available iCloud services are shown in the table below.
Icon | App name | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
 | Calendar | ||||||||||
 | Contacts | ||||||||||
 | Freeform | ||||||||||
 | iCloud Backup | ||||||||||
| iCloud Drive | ||||||||||
| iCloud Keychain | ||||||||||
 | News | ||||||||||
 | Notes | ||||||||||
 | Photos | ||||||||||
 | Reminders | ||||||||||
 | Safari | ||||||||||
 | Siri | ||||||||||
 | Stocks | ||||||||||
Due to the organisational focus and to protect user privacy, the services listed below are not available:
Service | Availability | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Find My | The app appears, but the user can’t use it. | ||||||||||
Health | The app can be used, but data isn’t synced to iCloud. | ||||||||||
Home | The user can’t add HomeKit devices to the Home app. | ||||||||||
Journal | The app appears, but the user can’t use it. | ||||||||||
Apple Wallet | The app appears, but organisations can add only student ID cards and employee badges. | ||||||||||
iCloud Family Sharing | Unavailable. | ||||||||||
iCloud Mail | Unavailable. | ||||||||||
iCloud+ services (Private Relay, Hide My Email, Custom Email Domain) | Unavailable. | ||||||||||
Continuity services availability
Users can use the following features between devices when signed in with the same Managed Apple Account as the primary account on both devices:
AirDrop
AirPlay to Mac
Auto Unlock
Continuity Camera
Continuity Markup and Sketch
Handoff
Personal Hotspot
iPhone mobile calls
Sidecar
Universal Clipboard
Universal Control
Education and business services availability
The education and business services shown below may be available based on regional availability and the criteria listed below.
Note: In Apple School Manager, these services aren’t available to users with the role of Student.
Service | Availability |
|---|---|
Apple Education Community | Available only in Apple School Manager. |
AppleSeed for IT | If enabled by the organisation. |
Apple Push Notification Certificate web portal | Available. |
AppleCare Enterprise Portal | Available. |
Apple Business Connect | Available. |
Apple Business Register | Available. |
Apple Training & Certification Portal (ARCS) | Available. |
Global Service Exchange (GSX) | Available. |
Apple Developer programmes and services availability
The following Apple Developer programmes and services may be available based on regional availability and the criteria listed below.
Service | Availability |
|---|---|
Apple Developer Programme | This feature allows users with any role except the role of Student to be added to existing developer teams. It doesn’t create new developer accounts. |
Xcode Cloud | Available (except users with the role of Student). |
MFi portal | Available only in Apple Business Manager and Apple Business Essentials. |
Collaboration and communication services availability
The following collaboration and communication services may be available based on specific criteria.
Service | Apple School Manager availability | Apple Business Manager and Apple Business Essentials availability |
|---|---|---|
iMessage | Turned off by default. | Communication with anyone turned on by default. |
FaceTime | Turned off by default. | Communication with anyone turned on by default. |
Collaboration on documents using Keynote, Numbers, Pages, Reminders and Notes | Collaboration within the organisation turned on by default. | Communication with anyone turned on by default. |
To modify communication and collaboration rules or turn off document sharing, see the following:
Media services availability
The user can’t access the following services.
Apple Arcade
Apple Fitness+
Apple Music
Apple Music radio
Apple News+
Apple One
Apple TV+
Content availability
Users can browse, but not purchase, paid or free apps and content in the following online stores:
App Store
iTunes Store
Apple Books
Use Managed Distribution to deploy content in a scalable way to managed devices. For more information, see Distribute Managed Apps.