Manage location information in Apple Business Connect
In Apple Business Connect, locations play the most important role for your business. When a customer selects your location from Maps (or receives your location information shared from another customer and opens it in Maps), they want to see information particular to that location. You can manage the information that appears and the photos that are shown, as well as highlight new items, deals, sales, or other promotional content (called Showcases).
Locations are associated with a business. When you set up your first business, you can set specific information for all locations, such as the logo and cover photo (together called a Place Card header). When you add locations, you can use a different logo and cover photo for each location.
Showcases, on the other hand, are specific to each location.
Location information customers can’t see
Locations in your company also contain the following information that customers can’t view:
Default language: The default language for that location. See Language list for Showcases.
Store code: The store code—for example, 02, 03, and so on.
Verification date: The date your location claim was verified by Apple.
Third-Party Partner ID: An identifier you can enter to refer to your location. This is optional for small businesses but required for Enterprise companies and Third-Party Partners, so they can take advantage of the Apple Business Connect API.
Location workflow
When a location is created, add the important information first, such as address, phone number, and hours. Next, decide if you want to use the same or a different logo and cover photo for the new location. Finally, when you have your new location information added, you can prepare Showcases for that location. It’s important to keep this information up to date and complete, so plan to regularly review and update existing location information to make sure your business is appearing at its best to customers.
Location verification
While some information, such as address and hours, doesn’t require verification from Apple, all logos, photos, and Showcases do require verification and must comply with the photo and text standards and guidelines.
To view a task below, select the plus button 
next to its title.
Add or claim a new location
In Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Businesses
in the sidebar, then select a business from the list.Select Add, then select Add Location.
To verify the location, see one of the following:
Search for a location
In Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select the current location
in the sidebar, then do one of the following:Select Search Locations
, then enter information for one of the locations.Select All Locations to view all locations for all businesses.
Select the location you want to edit.
Update an existing location
You should keep location information updated often, so customers can see the latest hours of operation, special offers, and more.
In Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Do one of the following:
If you have just one location, select Info
in the sidebar.If you have more than one location, select the current location name in the upper left
, then select another location.If you have more than one business, select Businesses
in the sidebar, select a business, then select the location you’d like to update from the list.Search for a location, then select it from the list.
Edit any of the following that may change often, such as:
Showcase: Keep your Showcases up to date.
Photos: Rotate or upload new photos—for example, to reflect a season or holiday.
Regular business hours: Make sure you have the current hours of operation for this location.
Special business hours: You can adjust the hours of operation for holidays, events, or extended hours (for example, a drive-through window that may stay open later than those for walk-in customers).
Call to Action: Make sure you keep this up to date for this location.
Good to Know: Keep updates to payment methods or other information here.
Review the location and if the pin isn’t over the correct building, select Reset.
When the pin is over the correct building, select Save.
Remove a location
You can remove a location if it’s no longer associated with your business. Before you can remove a location, you must give 1 of 2 reasons why you’re removing this location:
Someone else manages this location: You no longer have the authority to make changes to this location.
This location is permanently closed: This location will be removed from your Apple Business Connect account and marked permanently closed in Apple Maps.
Note: If you want to remove a business, see Remove a business.
In Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Do one of the following:
If you have just one location, select Info
in the sidebar.If you have more than one location, select the current location name in the upper left
, then select another location.If you have more than one business, select Businesses
in the sidebar, select a business, then select the location you’d like to update from the list.Search for a location, then select it from the list.
Select the location you’d like to remove, then select Preferences.
Select Remove Location.
If you remove this location, it may still appear in Apple Maps and across Apple, but you will no longer be able to manage it in Apple Business Connect.
Select a reason for removing the location.
Select Remove.