Problems with Handouts, activities, and notifications in Schoolwork

If you have trouble posing a Handout, keep the following in mind:

• Handouts can’t contain more than 20 activities.

• Handouts can’t contain a file larger than 1GB.

• You can’t send a Handout to more than a combined total of 100 teachers and students, and you can’t include more than 15 teachers.

To assign your recently viewed activities to students from any device, confirm Sync App Activities is selected for progress-reporting apps (Go to Settings > Class Progress, then tap Sync App Activities). When Sync App Activities is selected and you view activities, Schoolwork saves your recently viewed activities across devices so you can easily assign these activities to students from any device. If you need to replace or repair your device, syncing your app activities allows you to continue to access your previously viewed activities from another device.

For progress-reporting apps, you might need to walk through the content you want to include to see available Schoolwork activities. To do this, launch and run the app on your iPad, then explore the content within the app. As you explore, the content becomes available as Schoolwork activities.

If Schoolwork can’t lock or post a Handout , do one of the following:

• If Schoolwork can’t lock a Handout, tap , then tap Lock to try again or Unlock to cancel.

• If Schoolwork can’t post a Handout, tap , then tap Delete to delete the Handout.

  If you know why a Handout isn’t posting (for example, an issue with an added activity), you can edit the Handout, delete the activity, and post the Handout again.

If Allow Notifications is selected for Schoolwork (Go to Settings > Notifications > Schoolwork, then tap Allow Notifications), Schoolwork sends you notifications when Handouts are due, ready to review, or a student sent you a revision. Schoolwork also sends students notifications when an app activity is automatically marked done. If you or your students aren’t receiving notifications, confirm Allow Notifications is selected for Schoolwork. If you can’t tap Allow Notifications, the setting is controlled by your school and you must contact your school’s IT administrator.