Apple School Manager User Guide

• Welcome
• Get started
  • Overview
    • Intro to Apple School Manager
    • Requirements
  • Release notes
  • Assess your deployment
    • What is education deployment?
    • Comply with privacy laws
    • Define the deployment scope
    • Define project success
    • Create a cross functional deployment team
    • Plan out your Apple deployment
    • Prepare your network for deployment of Apple devices
    • Best practices for content filtering
  • Sign up, verify, and manage settings
    • Sign up and verify your organization
    • Edit preferences
    • Configure locations
• Manage domains and identity providers
  • Manage domains
    • Intro to domain management
    • Verify a domain
    • Manage verified domains
    • Lock a domain
    • View account totals using your domain
    • Download a list of unmanaged Apple Accounts
    • Capture a domain
    • About account transfers
    • Transfer Apple services
    • Remove a domain
  • Managed Apple Accounts
    • Intro to Managed Apple Accounts
    • Service access with Managed Apple Accounts
    • Customize user access to apps and services
    • Use Sign in with Apple
    • User Account Lookup
    • Edit Managed Apple Accounts
    • Create an API account
  • Link to an identity provider
    • Use federated authentication
      • Intro to federated authentication
      • Use federated authentication with Google Workspace
      • Use federated authentication with Microsoft Entra ID
      • Use federated authentication with your identity provider
      • Change a user’s domain information
      • Disconnect federation from a domain
    • Sync user directories
      • Intro to directory syncing
      • Sync user accounts from Google Workspace
      • Sync user accounts from Microsoft Entra ID
      • Sync user accounts from your identity provider
    • Resolve user account sync conflicts
      • Resolve Google Workspace sync conflicts
      • Resolve Microsoft Entra ID OIDC sync conflicts
      • Resolve identity provider OIDC or SCIM sync conflicts
    • Integrate with your SIS
    • Use SFTP to upload SIS data
      • Upload Student Information System data
      • Best practices for merging data
      • Template information for importing data
      • Use Apple .csv templates
        • Apple Students template
        • Apple Staff template
        • Apple Courses template
        • Apple Classes template
        • Apple Rosters template
        • Apple Locations template
      • Use OneRoster .csv templates
        • OneRoster Users template
        • OneRoster Courses template
        • OneRoster Classes template
        • OneRoster Enrollments template
        • OneRoster Orgs template
• Manage users and roles
  • Work with users and passwords
    • Intro to users
    • Manually add users
    • Manage existing users
    • Inspect a user account
    • Set password policies
    • Create or reset user passwords
    • Send verification codes
    • Add or reset verification phone numbers
  • Assign roles and privileges
    • Intro to roles and privileges
    • View and assign roles
    • Add users to locations
• Apps and books
  • Intro to apps and books licenses
  • Review app and book payment and billing information
  • Get licenses for apps and books
  • Learn about Custom Apps
  • Transfer licenses
  • Manage content tokens
• Manage devices
  • Devices
    • Device workflow
    • Add and manage devices
      • Manage device suppliers
      • View device information
      • Get device order progress reports
      • Add devices using Apple Configurator
      • Turn off Activation Lock
      • Release devices
    • Use Shared iPad
      • Create Shared iPad passcodes
      • Sign in to Shared iPad
      • Sign federated users out of devices
  • Device management services
    • Intro to device management services
    • External device management services
      • Link to an external device management service
      • Edit an external device management service configuration
      • Delete an external device management service
    • Device management service assignments
      • Review device assignments
      • Assign, reassign, or unassign devices
      • Assign a device that was serviced or replaced
      • Migrate devices to a new management service
• Classroom and Schoolwork
  • Work with Classes
    • Manually create a class
    • Use organizational data sharing
  • User accounts and Schoolwork
    • Manage student progress
    • Manage user requests
    • Improve Schoolwork
• Support and troubleshooting
  • Monitor and troubleshoot
    • How to search
    • View activity
    • Read log files
  • Support and feedback
    • Get support
    • Participate in beta features
    • Provide feedback
• Glossary
• Document revision history
• Copyright and trademarks