Add or reset verification phone numbers in Apple Business

Overview

Any user whose role has permissions to sign in to the Apple Business web portal requires a six-digit verification code. This verification code, which is sent to a phone number associated with the user’s account, enhances the security of Apple Business.

When do I add a verification phone number?

For users whose role has managerial permissions (such as managing people, devices, app and book assignment, or brands, you may want to add more than one verification phone number.

Note: Each phone number receives a code that needs to be entered to verify that specific number. Have all the phones nearby so the codes can be entered.

Add a verification phone number

Go to the Apple Account website and sign in with your Managed Apple Account.
In the Security section, select Edit.
Select “Add a trusted phone number,” enter the phone number, select Text Message or Phone Call, then select Continue.
Enter the six-digit code, then select Verify.

Reset a verification phone number

In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose People > Users.
Search for, then select, the user whose phone number you want to edit. See How to search.
Select Reset , then select Reset.
When the user signs in again, they’re prompted to add a new phone number.

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Apple Business User Guide

Add or reset verification phone numbers in Apple Business

Overview

When do I add a verification phone number?

Add a verification phone number

Reset a verification phone number