Get help with your purchases
Learn how to set up payment, resolve purchase issues, and access items that you’ve already bought from the iTunes Store, App Store, and iBooks Store.

Featured topics
Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Your Apple ID is the account you use to access Apple services like the iTunes Store, App Store, iBooks Store, iCloud, iMessage, Apple Music, or Apple News. You can sign in to all Apple services with a single Apple ID and password.
Learn how to create an Apple IDManage your Apple ID
Learn how to manage your Apple ID and make changes to your account.
Learn about managing your Apple IDSign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV
After you sign in to the iTunes Store with your Apple ID, you can browse and buy music, movies, and TV shows.
Sign in to the iTunes StoreAuthorize your computer in iTunes
Authorizing your computer lets you sync or play content that you download from the iTunes Store.
Authorize your computerDeauthorize your computer using iTunes
Make sure that you deauthorize your Mac or PC before you sell it, give it away, send it in for service, or make major hardware upgrades.
Deauthorize your computerIf iTunes prompts you to authorize your computer when you try to play iTunes Store purchases
If you're asked to authorize your computer when you try to play iTunes Store purchases, log in to your computer with an administrator account or make sure that you're signed in to iTunes with the Apple ID that you used to make the purchase.
Learn what to doAccess your music collection on all of your devices with Apple Music
To access all of your music across your iPhone, iPad, iPod touch, Mac, PC, and Apple TV, first sign in to Apple Music with your Apple ID.
Turn on iCloud Music LibraryTransfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
Set up your new iOS device from a backup of your previous iPhone, iPad, or iPod touch.
Transfer contentSync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
With iTunes, you can sync your music, movies, TV shows, photos and more. After you sync, the content on your iPhone, iPad, and iPod touch matches the content in your iTunes Library on your computer.
Sync with iTunes using USBAbout Family Sharing
Family Sharing makes it easy for up to six people in your family to share each other's iTunes Store purchases and pay with a single credit card.
Learn about Family SharingShare purchased content with Family Sharing
Learn how to share your iTunes Store purchases.
Share purchased contentUse Home Sharing to share iTunes content with other devices
Share and stream content from your computer’s iTunes library to other computers, iOS devices, and Apple TVs. Use Home Sharing with up to five computers on your home network.
Share iTunes content with other devicesIf you see an error in iTunes on your Mac or PC
When you use iTunes on your Mac or PC, you might see an error code or alert message. You can fix most errors with these steps.
Follow these stepsFind an iTunes error code
You might see alert messages that include specific error numbers in iTunes.
Learn what to do nextIf you can't connect to the iTunes Store, iBooks Store, or App Store
Check your settings and network connections to try to fix the issue on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV.
Get help connecting to the iTunes StoreSearch for more topics
Explore

iTunes Community
Find solutions, questions and answers, tips, and more with other iTunes users
Contact Apple Support
Help me with iTunes
Answer a few questions and we'll recommend a solution for you.
