iPhone User Guide
- Welcome
- What’s new in iOS 12
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- Wake and unlock
- Learn basic gestures
- Learn gestures for iPhone X and later
- Use 3D Touch for previews and shortcuts
- Explore the Home screen and apps
- Change the settings
- Take a screenshot
- Adjust the volume
- Change the sounds and vibrations
- Search for content
- Use and customize Control Center
- View and organize Today View
- Access features from the Lock screen
- Travel with iPhone
- Set screen time, allowances, and limits
- Sync iPhone using iTunes
- Charge and monitor the battery
- Learn the meaning of the status icons
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- Accessories included with iPhone
- Connect Bluetooth devices
- Stream audio and video to other devices
- Control audio on multiple devices
- AirPrint
- Use Apple EarPods
- Apple Watch
- Use Magic Keyboard
- Wireless charging
- Handoff
- Use Universal Clipboard
- Make and receive Wi-Fi calls
- Use iPhone as a Wi-Fi hotspot
- Share your iPhone Internet connection
- Transfer files with iTunes
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- Get started with accessibility features
- Accessibility shortcuts
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Control VoiceOver with Magic Keyboard
- Type onscreen braille using VoiceOver
- Use a braille display
- Use VoiceOver in apps
- Speak selection, speak screen, typing feedback
- Zoom in on the screen
- Magnifier
- Display settings
- Face ID and attention
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- Guided Access
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular settings
- Learn more about iPhone software and service
- FCC compliance statement
- ISED Canada compliance statement
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
Restore iPhone
You can restore content and settings from a backup, or restore iPhone to factory settings.
If you’re asked to enter your passcode and you’ve forgotten it, see Reset the passcode. If you’re asked to enter your Apple ID password and you’ve forgotten it, see the Recover your Apple ID website.
Erase then restore iPhone from a backup
Important: You must first create a backup of your iPhone. See Back up iPhone using iCloud or iTunes.
Go to Settings
> General > Reset.Tap Erase All Content and Settings.
Follow the setup assistant when iPhone restarts.
The setup assistant gives you the option to restore iPhone from an iCloud or iTunes backup. (See Turn on and set up iPhone.)
Restore iPhone from an iTunes backup
Important: You must first create a backup of your iPhone in iTunes. See Back up iPhone using iCloud or iTunes.
Connect iPhone to the computer you normally back up to.
Open iTunes on the computer, then in iTunes choose File > Devices > Restore from Backup.
Restore iPhone to factory settings with iTunes
Use iTunes to delete all content and settings from your iPhone, restore iPhone to factory settings, and install the latest iOS software.
Important: Restoring iPhone to factory settings with iTunes deletes all your content and settings, but doesn’t erase it. Deleted information can’t be accessed through the iPhone interface, but it remains on your device. For information about erasing all content and settings, see Erase all content and settings from iPhone.
Connect your device to a computer using USB.
Open iTunes on the computer.
Click the iPhone button near the top of the iTunes window.
In the Summary pane, click Restore iPhone.
See the Apple Support articles Restore your iPhone, iPad, or iPod touch from a backup and If you can’t update or restore your iPhone, iPad, or iPod touch. For more information about iTunes, refer to the Help in the app.