Set up Branded Mail in Apple Business Connect
Before you can use Branded Mail, you must make sure you have completed all the requirements. See Prepare to use Branded Mail.
Important: Apple must approve all email names before they’re allowed to be used.
Configure your brand email
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Branded Mail
in the sidebar.If you already set up your brand, select it from the list. If you haven’t set up your first brand, complete the task Add a single brand to a single company.
If you haven’t set up your first logo, complete the task Add a Place Card header.
Add your domain or email address.
If you haven’t verified your company, complete the task, Verify your company.
Do one of the following:
If you’re already in contact with your IT or DNS administrator and they’re standing by, select Copy to copy the TXT record to your Clipboard then send that record to your IT or DNS administrator. After they have added the record, select Verify.
If you are unable to have your IT or DNS administrator standing by, select Skip to skip the step for now.
Select Done.
Add a subdomain or email address
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Branded Mail
in the sidebar.Select Add, then enter the subdomain or email address.
Do one of the following:
If you’re already in contact with your IT or DNS administrator and they’re standing by, select Copy to copy the TXT record to your Clipboard then send that record to your IT or DNS administrator. After they have added the record, select Verify.
If you are unable to have your IT or DNS administrator standing by, select Skip to skip the step for now.
Select Done.
Review and edit domain or email information
As your company grows, you may add more email domains or email addresses to help you keep track of which emails are sent to which customers.
You can view the following mail information in Apple Business Connect:
Domain/Email: You can sort to see which domains or emails are used by which brands.
Status: In review, Approved, Not approved, or Incomplete.
Brand: You can manage the mail information for a specific domain or email address.
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Branded Mail
in the sidebar.Select More
next to the brand name of the domain, subdomain, or email address you want to edit, then make the necessary edits.Select Done.
Remove a domain or email address
If you remove a domain name or email address from a brand, it removes your brand name and logo for all future emails sent from this domain or address. If you want to add this address back again, you’ll have to replace the TXT record with the new one.
If you’re not already signed in to Apple Business Connect, sign in with a user that has the role of Administrator.
If you’re the administrator for more than one company, select the appropriate company from the Company list
.Select Branded Mail
in the sidebar.Select More
next to the brand name of the domain, subdomain, or email address you want to remove.Select Remove, then select Remove.