Before you begin
- There are several places to find these numbers, like in the Settings menu, on the physical device, in iTunes, or on the original packaging.
- When you contact Apple for support, you can use the serial number or the IMEI/MEID number to identify your iOS device.
Check here first
Go to Settings > General > About and look for your device's serial number, IMEI/MEID, and ICCID. If you'd like to paste this information into Apple registration or support forms, tap and hold on the number and copy it.
If you still haven't found the number that you need, see below for other ways to locate it.
On these devices, you'll find the serial number in the Settings menu and the IMEI/MEID on the SIM tray. If you need support but you can't get to the Settings menu, you can use the IMEI/MEID instead of the serial number:
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
On these devices, you'll find the serial number in the Settings menu and the IMEI/MEID (the MEID is the first 14 digits of the IMEI) on the back. If you need support but you can't get to the Settings menu, you can use the IMEI/MEID instead of the serial number:
- iPhone 6
- iPhone 6 Plus
- iPhone SE
- iPhone 5s
- iPhone 5c
- iPhone 5
On these devices, you can find the serial number and IMEI/MEID on the SIM tray:
- iPhone 3G
- iPhone 3GS
- iPhone 4 (GSM model)
- iPhone 4s
If you have an original iPhone, you'll find the serial number and IMEI engraved on the back.
iPad and iPod touch
Find the serial number for your iPad Pro, iPad, or iPod touch on the back of the device. On an iPad (cellular model), you'll also find the IMEI. The MEID is the first 14 digits of the IMEI.
You can also find your device's serial number in iTunes:
- Connect your iOS device to your computer.
- If iTunes doesn't launch automatically, open it.
- Locate your device. Click the Summary tab to see its information.
- For an iPhone, click Phone Number to find the IMEI/MEID and ICCID. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID.
If you'd like to paste this information into Apple registration or support forms, click Edit > Copy Serial Number.
If you don't have your device
If you still have your device's original packaging, you can check the barcode to find the serial number and IMEI/MEID.
You can also try using iTunes on your computer:
- On a Mac, go to iTunes > Preferences. On a PC, go to Edit > Preferences.
- Click the Devices tab.
- Hold your mouse over a backup of your iOS device to see the serial number. You'll also see the IMEI/MEID and CDN for your iPhone or iPad (cellular model).