Get AppleCare One for your Family Sharing group

You can get AppleCare One Family to cover all eligible Apple devices in your Family Sharing group for one monthly price.

• Learn about AppleCare One Family and Family Sharing

• Start AppleCare One for your Family Sharing group

• Understand AppleCare One Family eligibility

• Add devices to AppleCare One Family

• Remove devices from AppleCare One Family

• Cancel AppleCare One Family

• Get help with your AppleCare plan

If you're an adult member of your Family Sharing group, you can get AppleCare One Family to cover all eligible devices in your family. You can also get AppleCare One Family to cover your own devices, even if you're not a part of a Family Sharing group.¹

For iPhone, iPad, and Apple Watch, Theft and Loss coverage is included with AppleCare One. Learn more about AppleCare coverage benefits

Learn about AppleCare One Family and Family Sharing

Before you start an AppleCare One Family plan for your Family Sharing group, learn more about how the Family plan works with Family Sharing.

• Any adult member of a Family Sharing group can start a Family plan for their family members.

• If Purchase Sharing is turned on, the family organizer pays for AppleCare One Family, regardless of which adult family member subscribes to the plan. The plan subscriber can also choose to use their own payment method to pay for Family.

• If a Family plan is active for your Family Sharing group, family members can’t purchase a different AppleCare plan while staying in the Family Sharing group.

• If the Family plan's subscriber leaves or is removed from the Family Sharing group, coverage will end for the device owners in the group.

Start AppleCare One for your Family Sharing group

If you set up Family Sharing, AppleCare One Family can cover eligible devices for all family members.

Before purchasing a Family plan, you can also check which devices in your family will be ready to add immediately, and which might require diagnostics or service prior to being eligible for the plan.

1. Sign in to your Apple Account and use a device that meets the following requirements:

   • iPhone with iOS 18.5 or later

   • iPad with iPadOS 18.5 or later

   • Mac with macOS 15.5 or later

   • Apple Vision Pro with visionOS 2.5 or later

2. Open Settings, then General, then AppleCare & Warranty on your device

3. Select an eligible device in your Family Sharing group, such as a newly purchased device or a device with current AppleCare coverage (or with coverage that ended within 45 days).

4. In the AppleCare One Plans section, select AppleCare One Family.

5. To check for eligible devices owned by family members, tap or click the “eligible devices" link, and a new screen will appear.

   • If a device appears under Ready to Add, it will be automatically added to the plan.

   • If a device appears under Action Needed, the device owner will need to complete a device check to check eligibility for coverage before being added to the plan.

   • If you don't see one of the devices owned by a member of your Family Sharing group, consider the following factors:

     • If the device should be eligible, a member of the Family Sharing group might need to sign in to their Apple Account on that device or pair it with one of their other Apple devices associated with their Apple Account first (for example, AirPods).

     • If you don't see a family member's display, connect it to a family member's Mac to check eligibility.

     • Some devices will not be eligible to add to the plan, and these will not be visible before subscribing to a Family plan.

6. To subscribe to AppleCare One Family for your Family Sharing group, close the screen with eligible devices and follow the onscreen steps to complete your purchase.

You can verify that your devices are covered by AppleCare One Family by checking coverage online, or use a device associated with your Apple Account and open AppleCare & Warranty in the Settings app.

Understand AppleCare One Family eligibility

Device eligibility for AppleCare One coverage depends on several factors, including, but not limited to, the following:

• The age of the device

• The device failed a device check

• Attempting to add a seventh Apple Vision Pro to the AppleCare One Family plan²

• The country or region of device purchase

• Active service in progress for the device

• Device is marked as lost and Lost Mode is turned on

• Coverage by another AppleCare product³

• Device is not associated with an Apple Account in the Family Sharing group⁴

Add devices to AppleCare One Family

After an adult family member starts AppleCare One Family, and when someone new joins your Family Sharing group, all eligible devices will automatically be added to the plan, and other devices might require further action by the family member who owns the device. To cover an eligible display, connect it to a Mac and add it in System Settings.

If the device is Ready to Add

Devices owned by members of your Family Sharing group will be automatically added to the plan if eligible. These devices include, but are not limited to, the following:

• Devices currently covered by AppleCare+, AppleCare+ with Theft and Loss, or AppleCare One Individual.⁵

• Devices owned by family members that were purchased less than 60 days before subscribing to a Family plan, or newly purchased Apple devices.

If the device requires a device check

If further action is required by the device owner, they might need to confirm that the device is in good condition before it can be added. These steps can include a remote device check, taking photos of their device, or visiting an Apple Store for further inspection.

Learn how to complete a device check

If the device check is successful, it will automatically be added to the plan. If further inspection is needed, they can schedule an appointment at an Apple Store to help determine if the device can be added to the plan.

If the device is not in good condition, it might be eligible to add to your plan after an Apple-certified repair.

If the device is not eligible to add

If a device is unable to be added to the AppleCare One Family plan, the device owner can review the message on their device for more information.

Remove devices from AppleCare One Family

The AppleCare One Family subscriber can remove any device from the plan. The owner of a device covered by a Family plan can also remove their own device from the plan.⁶

1. Open Settings, then General, then AppleCare & Warranty on your device

2. Select the device you want to remove from AppleCare One Family.

3. Select Remove Device.

4. To confirm removal from the Family plan, select Remove Device.

Cancel AppleCare One Family

If you are the AppleCare One Family subscriber and want to cancel the plan, learn how to cancel your AppleCare plan.

If AppleCare One Family is canceled for the Family Sharing group, another adult family member can start a new Family plan to cover the devices in the Family Sharing group, or each device owner can get new AppleCare coverage for their own devices.⁶

Get help with your AppleCare plan

If you need help with AppleCare One Family, contact Apple Support. If you have questions about Family Sharing, learn more about Family Sharing.