Check device eligibility for AppleCare coverage
If you want to get AppleCare coverage for your device, you might need to confirm that the device is in good condition first.
These steps can include a remote device check, taking photos of your device, or visiting an Apple Store for further inspection.*
Check coverage options online or open the AppleCare & Warranty settings on your device. Then, select the device you want to check for eligibility for AppleCare coverage.
If the device is not in good condition, it might be eligible for AppleCare coverage after an Apple-certified repair.
For iPhone, iPad, and Mac
If you are required to take photos of your device, you will need a separate iPhone or iPad to complete this part of the process. Or, you can have your device checked at an Apple Store by following the link on your device.
For iPhone and iPad
Start the device check process on the iPhone or iPad you want to check for AppleCare coverage options.
For Mac
For the Mac you want to check for AppleCare coverage options, start the device check process on an iPhone or iPad associated with your Apple Account. You need to be connected to Wi-Fi, and your Mac should be charged over 20% or is currently charging.
The results of the device check will be shown on the iPhone or iPad you used.
Complete a cosmetic check
Use a separate iPhone or iPad to take photos:
You need an iPhone with iOS 18.5 or later or iPad with iPadOS 18.5 or later. Find the software version of your iPhone or iPad
Wi-Fi should be turned on for both devices used in this process.
The iPhone or iPad you use to capture images needs to have a 12 MP camera. Identify the model of your Apple device
You don't need to be signed in to your Apple Account on the device used for capturing images.
Successfully take photos of the device:
Choose a flat area with bright, indirect light.
Remove your case, stickers, and screen protector, if damaged.
Clean your device to remove any smudges.
Adjust the screen brightness of your device to maximum brightness.
For Apple Watch
To complete the remote device check for the Apple Watch, use the iPhone that your Apple Watch is paired with to start and complete the process.
*AppleCare plans available for your device and eligibility options for AppleCare might differ based on your country or region and the device you want to cover.