Use your pay TV or cable provider with Apple TV 4K or Apple TV HD

Watch live channels, on-demand programming, and access additional features on your Apple TV 4K or Apple TV HD. And if you get an Apple TV directly from your provider, you can access content right out of the box, with a few easy steps.

Sign in to an existing Apple TV 4K or Apple TV HD with your pay TV or cable provider

1. Make sure that you have an Apple TV 4K or Apple TV HD, and the latest version of tvOS.

2. On your Apple TV, go to Settings.

3. Choose Profiles and Accounts, then choose TV Provider.

4. Select Sign In.

5. Enter the name of your TV provider, or select it from the list. You can also scroll down to choose a TV provider from a different country or region.

6. Enter the email and password that you use for your TV provider account, then select Continue to sign in. If you don't know your account email or password, contact your TV provider.

Signing in with your TV provider allows you to access apps using your provider, so you don’t have to sign in to every channel’s app.

If your Apple TV is connected to your TV provider's internet service, they might automatically sign you in to access their content.

Your provider might also offer an app in the App Store with extra features like on-demand and live television. You might be prompted to install the app when you sign in, or you might need to download it separately. The app might also be available for your iPhone or iPad.

Set up an Apple TV 4K or Apple TV HD from your pay TV or cable provider

If you receive an Apple TV from your pay TV or cable provider, then your Apple TV might automatically sign in to your provider right out of the box. Here's what you need to do to get started:

1. Set up your Apple TV at home.

2. During setup, you might need to connect your Apple TV to your cable provider's internet service to automatically sign in. Check with your provider for more information. If you're not automatically signed in, then you'll be prompted to select your provider and sign in with your account. This lets you access your subscription content on Apple TV.

3. Sign in to your Apple TV with your Apple Account. Find out how to create a new Apple Account, or learn what to do if you see "No iTunes Store account" on your Apple TV.

After you set up your Apple TV, you can find your provider's app on the home screen. You might need to download the app from the App Store. You can also watch content from your provider in the Apple TV app.

Get help

• If you need help signing in with your pay TV or cable provider or using their app, contact your provider. You might be able to find their contact information in the App Store.

• To get help with your Apple TV, visit Apple Support.

• If your cable provider also offers internet service, you might need to connect to your home internet network to access some of your subscription content. Your content might not be available on other networks.