Edit Managed Apple Accounts in Apple School Manager
In some cases, it may be necessary to change the Managed Apple Account for accounts — for example, if the domain name of the organisation changes. Managers who have the “Create, edit and delete Managed Apple Accounts” privilege can edit the Managed Apple Account of other accounts. This changes the Managed Apple Account format for all new and existing user accounts.
After you change the Managed Apple Account, active users can sign in using their new Managed Apple Account and existing password. If the new format includes an element that is missing or empty for that user, the user’s Managed Apple Account will not be updated. If the new format results in a Managed Apple Account that is already in use, a number is added to the end of the new Managed Apple Account to make it unique.
There are two options when changing Managed Apple Account formats:
Change the Managed Apple Account format for all locations: This option changes the format for all new users. Existing users still use the original format.
Change the Managed Apple Account format for users: This option changes the format for all new and existing users.
Important: Users are not notified when their Managed Apple Account is changed, so you must notify them as soon as you make the change.
Edit the Managed Apple Account format for SIS or SFTP accounts
Note: This does not apply if federated authentication is turned on. Managed Apple Accounts generated from SIS/SFTP use the domain in the Managed Apple Account Format in the SIS/SFTP Assistant. When a domain is federated, that domain does not appear in the drop down.
In Apple School Manager
, sign in as a user that has the role of Administrator, Site Manager or People Manager.Select your name at the bottom of the sidebar, select Preferences
, select Directory Sync 
, then select Connect next to SIS/SFTP.Select
next to Create Accounts and Classes, then do one or both of the following:Select Change Settings in the Students row to select what the Managed Apple Account will start with.
Select Change Settings in the Instructor row to select what the Managed Apple Account will start with.
You can also enter text, such as a full stop (for example, eliza.block), in the field.
Select Save.
Edit the Managed Apple Account format for a single user
This task can be successfully completed only for users created manually.
In Apple School Manager
, sign in with a user that has the role of Administrator, Site Manager or People Manager.Select Users
in the sidebar, then select or search for a user in the search field. See How to search.Select the user from the list.
Select the Edit button
, then edit the Managed Apple Account.You can also enter text, such as a full stop (for example, eliza.block), in the field.
Select a domain from the list, then select Save.
Edit the Managed Apple Account format for multiple users
This task can be successfully completed only for users created manually.
In Apple School Manager
, sign in as a user that has the role of Administrator, Site Manager or People Manager.Select Users
in the sidebar, then select or search for users in the search field. See How to search.Select the users from the list.
Select Edit next to Update Managed Apple Accounts, then select the Add button
to select what the Managed Apple Account will start with.You can also enter text, such as a full stop (for example, eliza.block), in the field.
Select a domain from the list, then select Continue.
Do one of the following:
Select Activity to view this activity.
Select Done.