AirPods Support

Locate your lost AirPods in Find My

If you misplace your AirPods, you can use the Find My app to show them on a map and play a sound to help you find them.

Service and Repair

My Support

Get warranty information, check your coverage status, or look up an existing repair.

Service options

Learn about your service options, including replacing the battery and replacing a single lost AirPod.

Start a repair

Tell us what’s going on with your AirPods and we’ll find the right support options for you.

Get help for your AirPods

Find the serial number

Learn how to find the serial number of your AirPods, if you need it to check coverage or start a repair.

Identify your AirPods

Learn how to identify the generation of your AirPods and the model of your charging case.

Clean your AirPods

Learn how to clean your AirPods, the charging case, and the ear tips.

AirPods User Guide

Learn about all the features and how to use your AirPods.

Apple Communities

Find answers, ask questions, and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalized access to solutions for your Apple products.