
Intro to domain management in Apple School Manager
Overview
Domains (also known as domain names) designate the larger organization rather than an individual. Domain names are registered and are globally unique.
Note: The term domain in the context of this guide refers to an individual FQDN (Fully Qualified Domain Name). This means that (for example) townshipschools.org and accounts.townshipschools.org are considered two different domains and need to be added and managed individually in Apple School Manager.
There are two types of domains that Apple School Manager can use:
Reserved domain
A reserved domain is automatically created for any Apple School Manager organization. The reserved domain can be used if no custom domain is available. It has the following properties:
It’s based on the website entered during the sign-up process.
It doesn’t require the organization to verify the reserved domain name.
It can’t be edited or removed.
For example, if you enrolled using the website www.townshipschools.org, the reserved domain name would be townshipschools.appleaccount.com. If multiple organizations use the same domain name, an incremental number is added to the name, such as townshipschools2.appleaccount.com.
Custom domain
If you own a custom domain name, you can use it instead of the reserved domain name to create Managed Apple Accounts. To do so, first register and verify the domain name. The verification process helps to ensure that only the organization who has the authority to modify the domain name service (DNS) records for the domain can create Managed Apple Accounts using that domain name.
After a domain is added and verified, you can choose to manage ownership of all Apple Accounts on that domain. See Verify a domain.