Messages Support

If you can't turn on or sign in to iMessage or FaceTime

If you receive an error message during the activation process, follow these steps.

If you can’t send or receive messages on your iPhone or iPad

Find out what to do if you can’t receive text messages, or you see an alert when you send a message.

If your iPhone messages are green

Find out why your messages appear in green bubbles instead of blue bubbles.

Recover deleted messages

Recover individual messages or full conversations you’ve deleted in the Messages app.

Reply to specific messages

Reply directly to a specific message and use mentions to call attention to certain messages and people.

Search text messages on your iPhone

Search for specific things across conversations and within images. 

Apple Communities

Find answers, ask questions and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.