Requirements for Apple Business

Overview

Before you sign up for Apple Business, make sure you’re using a supported browser and have the necessary information ready to set up your initial Organization Administrator account. You also need to provide a verification contact, and agree to any updated terms and conditions.

What browsers are supported?

The Apple Business web portal supports the following browsers:

Supported browser	Minimum supported operating system
Safari Chrome	iOS 16.6 or later
Safari Chrome	iPadOS 16.6 or later
Safari (16.6 or later) Chrome (138 or later) Edge (138 or later) Firefox (140 or later)	macOS 11 or later
Chrome (138 or later) Edge (138 or later) Firefox (140 or later)	Windows

What are the requirements for automatically adding devices?

You need to meet the following conditions to automatically add devices to Apple Business:

If you purchase devices directly from Apple, the purchaser needs to use an enrolled and verified Apple Customer Number.
If you purchase devices directly from a participating Apple Authorized Reseller or an authorized cellular carrier, that reseller needs to link the device to their Reseller Number. The participating Apple Authorized Reseller or authorized cellular carrier sales history determines the actual date of eligibility. You need to add the Reseller Number to your organization’s list of approved suppliers.
You need to have ordered the device after March 1, 2011—whether you purchased it directly from Apple, from a participating Apple Authorized Reseller, or an authorized cellular carrier—and the device needs to meet minimum operating system requirements.

See Manage device suppliers.

What are the requirements for manually adding devices?

You can manually add iPhone, iPad, Mac, Apple TV (only models with Ethernet), and Apple Vision Pro devices to Apple Business using Apple Configurator, even if you didn’t purchase the devices directly from Apple, an Apple Authorized Reseller, or an authorized cellular carrier.

Note: For manually added devices, review terms of use for Authorized Devices.

See Add devices from Apple Configurator and the Apple Support article Identify your Apple TV model.

Updated terms and conditions

When terms and conditions update, a user with the role of Organization Administrator needs to sign in and accept them. Until they accept the updated terms and conditions, most of the functionality in Apple Business is unavailable. See the Apple Support article If Apple Business or Apple School Manager asks you to approve new terms and conditions.

Important: If you’re unable to accept the terms and conditions, immediately contact a user whose role is Organization Administrator to accept Apple Business Terms of Service. Before full functionality is available, that user needs to sign in to Apple Business and accept the new Terms and Conditions and Terms of Service.

Initial Organization Administrator account

Use the name of a person—not a role or group—when setting up the initial user account, which receives the role of Organization Administrator applied to it. This user needs to agree to the program Terms of Service and software license agreements, which Apple periodically updates. After Apple approves your organization, you can assign up to nine additional users the role of Organization Administrator, so they can also agree to updated program and software license agreements.

The following information is required:

First and last name of the individual who signs up on behalf of the organization
Note: This needs to be a legal, human name. First and last names such as “IT Coordinator” or “iPad Deployment” are returned to you to correct the information.
A valid and active work email address
Work phone number

Initial Administrator account email address requirements

The email address you use for your initial Administrator account needs to meet the following specific requirements:

You haven’t used it as an Apple Account for any other Apple service or website
Isn’t associated with an App Store or iCloud account
Can be from a public email provider
If you don’t own a custom domain name, you can use a public email provider for the Managed Apple Account for this user account. All subsequent Managed Apple Accounts need to use the reserved domain, which Apple automatically sets up. See Add and verify a domain.
Can’t be from a domain that another Apple School Manager or Apple Business organization has already verified
For example, if another organization has verified melardclothing.com, the initial Organization Administrator user account for your organization can’t contain melardclothing.com. See What are domain conflicts?

Important: Don’t use this new Organization Administrator Managed Apple Account with an App Store or iCloud account, or any other Apple services or website other than Apple Business.

Organization details