Create Shared iPad passcodes in Apple Business Manager
If one or more users need their Shared iPad passcode, perform this task so they can sign in to Shared iPad. For federated authentication users, see Create a new sign-in.
Create Shared iPad passcodes for federated accounts
In Apple Business Manager
, sign in with a user that has privileges to reset passwords, generate verification codes, and create sign-in information. See Role privileges.Tap Users
in the sidebar, then search for a user in the search field. See How to search.Select one or more users from the list.
If you selected just one user, tap the More button
, select the Lock button 
, then tap Create.If you selected more than one user, tap Create in the Create Sign-Ins row.
Select your method to convey the sign in information to the user or users, then tap Continue.
If you selected .csv and PDF, tap Download and choose from the following:
1-up PDF
: This option creates a single page for the user.8-up PDF
: This option creates 8 users per page..csv
: This option creates a .csv file with five columns: the user’s Managed Apple ID; their first, middle, and last name; and their temporary password.
If you selected email, Apple Business Manager sends the temporary password to the email address listed in the user’s account details. The user receives an email with their Managed Apple ID and temporary password.
Reset Shared iPad passcodes for a single user
If a user forgets their Shared iPadpasscode, you can reset it for them in Apple Business Manager. If federated authentication is configured, this doesn’t change their federated password.
When the user signs out of Shared iPad, they are asked to authenticate again using their federated authentication password, then enter the temporary passcode.
In Apple Business Manager
, sign in with a user that has privileges to reset passwords, generate verification codes, and create sign-in information. See Role privileges.Tap Users
in the sidebar, then search for a user in the search field. See How to search.Select the users from the list.
Tap the More button
, then select the Lock button .Enter a new passcode, tap Continue, select how the passcode will be delivered, then tap Continue.
If necessary (for federated authentication accounts) tap Sign Out Devices.
Select your method to convey the sign in information to the user, then tap Continue.
If you selected .csv and PDF, tap Download and choose from the following:
1-up PDF
: This option creates a single page for the user.8-up PDF
: This option creates 8 users per page..csv
: This option creates a .csv file with five columns: the user’s Managed Apple ID; their first, middle, and last name; and their temporary password.
If you selected email, Apple Business Manager sends the temporary password to the email address listed in the user’s account details. The user receives an email with their Managed Apple ID and temporary password.